Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Corin R.
Malachi helped us out during our refinance. He was very helpful knowledgeable and was able to answer our questions. He put us on a loan we wanted and didn't try to pressure us into something we didn't need. THANK YOU!
Jim Coyle
Sailed right through it. The online closing was flawless. All the mortgages and closings I've been through, this was by far the easiest.
Tim Haskins
Branden helped us through the entire process. He answered all questions and was very accessible. We were very pleased working with him!!!
Billy Toon
Aaron is by far the best knowable and professional. Answers every question and helpful with the whole process and even after
Holly Knoll
Jack was responsive, professional, and was our advocate. We look forward to working with him in the future.
Cristal Castro
Nate was knowledgeable, efficient, responsive, and went above and beyond. Answered all our questions, provided us with excellent service, gave us the best rate, and helped us get to closing in a timely manner. Appreciated having Nate on our side! Nate rocks!
jeremy medley
He wanted to rush threw things i was just doing a refi so I was in no rush I guess if I was buying a home I would have wanted everything done fast I told him to have a escrow account from start but it was left out
Andrew Smolen
Reply from Andrew Smolen:

Dear Jeremy,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have provided you ...Dear Jeremy,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have provided you with a better experience, or if there were any misunderstandings. I sincerely apologize if I fell short in anyway. Please know, I will be available if given the opportunity in the future.Read MoreRead Less

Karl Zager
Sammantha was great! She made herself available to answer all my questions. In these uncertain times, it is great to have someone who understands the needs of the customer, and provide the best solutions to move forward.
Brandon Bell
Elijah was great! Very helpful, informative, and always available. Made the process incredibly simple. I had a very quick timeline to close, which Elijah and the team were able to make happen without delay.
Jerry Fiscus
Jordan was personable, and great to work with at the beginning stages of our loan. If I had to leave a message on his voicemail, he was quick to always call me back and answer any questions I had. Thanks for the smooth transition into the next phase of the loan process!