Excellent to work with. Knows what he is doing and made the process very smooyh. Kept us informed and always followed up to make sure progress was being made.
Maddie Mock
Maddie Mock
541
Great help. Very interactive and helpful with all phone calls
Jane Rodriguez
Jane Rodriguez
551
I have worked with Ryan twice in the last two years and both times he was a big help and very knowledgeable of the loan products and processes. He also kept me posted on the process as the loans moved through the different procedures. So thanks Ryan hope all is going well for you.
Ernst Wilhelm
Ernst Wilhelm
551
Thomas was very helpful and timely in all aspects of obtaining my loan. His initial promises for getting the loan through quickly and at a good rate with low closing costs were all fulfilled and he was prompt in answering all my questions or getting anything else done that needed to be done within minutes of my emailing him. Really my best loan experience ever!
Zach Holm
Zach Holm
551
David was thorough and very thoughtful! Help me through the whole process!
Linda DeKuiper
Linda DeKuiper
551
Oneal did a great job for us. He was always quick to respond to any questions that we had and he was able to get everything completed quickly. Thanks for all of your help Oneal!
Cathy Rickman
Cathy Rickman
551
I could not have asked for better assistance when working through the loan process. Mr Francis was extremely patient with me and answered every question that I had. He explained the process thoroughly and helped me to understand why working with Rocket Mortgage was my better route to refinance.
Mr Francis is everything that an employer would want in regard to customer service. He was quick to ...I could not have asked for better assistance when working through the loan process. Mr Francis was extremely patient with me and answered every question that I had. He explained the process thoroughly and helped me to understand why working with Rocket Mortgage was my better route to refinance.
Mr Francis is everything that an employer would want in regard to customer service. He was quick to respond and made me feel comfortable throughout the entire experience.
I will certainly recommend him to anyone who is in need of refinancing. I will also keep Rocket Mortgage in mind for my own needs in the future. This is based solely on the customer service primarily to me by Mr Francis.
Myles was very helpful and patient with my many questions and the various options that I wanted to consider. He stayed with me during the process when I wanted to go back and review the issues. Thank you Myles.
Mary Mochrie
Mary Mochrie
551
Colton was very helpful with what can be a nightmare of paperwork! From a distance, he "held my hand" through the whole process, and was always available for my questions, no matter how confused I was.
Paul Bishop
Paul Bishop
551
We were completely impressed with Jacob' s help in our mortgage application process. He responded quickly when we would email or text, made the process move smoothly and answered all our questions. Jacob made the application process simple and painless and is someone we would recommend without reservation. Jacob is a true All Star in the mortgage business!
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