I have worked with Jim a couple of times and he has done a good job on answering my questions and ensuring I am informed of what is going on with my loan.
Sally Crocker
Sally Crocker
551
I want to thank Rana for a great experience refinancing my home. Her knowledge reassurance and customer service skills were wonderful and when I worked with her I had great confidence that she would do what she said. Her ability to clearly communicate what she needed was very important to me and illuminated insecurity with my experience. Thank you again Rana!
Mary Mulvey
Mary Mulvey
551
Very helpful during the entire experience, patient and willing to answer all of my questions. Bryan made sure everything went through smoothly and was wonderful to work with!
Heterrsa Nefert Nuiriankh
Heterrsa Nefert Nuiriankh
551
She was always there to answer my questions. She helped guide me through my first refin and always let me know what was ahead. I really liked the fact that if she was off she always let me know and who I could reach out to for help on her team. I like the team concept.
Doug Wood
Doug Wood
551
Joseph is a knowledgeable, conscientious, responsive and all-around amazing mortgage counselor, and I consider him a friend after having worked so closely with him throughout my journey to homeownership. Within two minutes of completing Rocket Mortgage’s online questionnaire about my desire/ability to purchase a house, I was speaking to Joseph, who, along with my real estate agent, ended up being ...Joseph is a knowledgeable, conscientious, responsive and all-around amazing mortgage counselor, and I consider him a friend after having worked so closely with him throughout my journey to homeownership. Within two minutes of completing Rocket Mortgage’s online questionnaire about my desire/ability to purchase a house, I was speaking to Joseph, who, along with my real estate agent, ended up being my greatest counselor during the whole homebuying process. Whenever I had any question, he responded with great satisfaction… weeknights, weekends, whenever. He walked me through everything, from the approval process to the closing process, providing valuable insight all the way. He talked me through all the paperwork, through all the seller negotiation details and through all the closing specifics. Joseph is the absolute ideal of a mortgage counselor, just as interested and invested in my success as I was, and it’s simply not possible recommend him more highly. A true professional in every respect… consider yourself lucky to have Joseph working on your loan. Read MoreRead Less
Christina Trowbridge
Christina Trowbridge
551
Josh made the home buying experience so much easier and professional. I really appreciate that he was always available & knew all the answers. Great person!
Todd Sue Taylor
Todd Sue Taylor
551
Jeff was very knowledgeable about what he does and excellent customer service!!!
Linda Mendez
Linda Mendez
551
Patrick has managed 2 new loans for me in one year. His knowledge of the offerings and his customer service is exceptional. I appreciate everything he did to make my experience exceed expectations. Thank you!
Mehul Dalal
Mehul Dalal
551
Brian was very helpful from researching to closing the morgage. Throughout the process he was very organized and responsive to make what could have been a complicated process much simpler.
Dane Roberts
Dane Roberts
551
This is our third refinance with Joe over the past 7 years or so. He makes the entire process so easy. It's always a pleasure to work with Joe! Dane and Kathi
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