Tom has done a very good job in getting my new loan established and I thank him very much for his support
John Bechman
John Bechman
551
Kiril is the best. He pulled a rabbit out of the hat for me. I had been embroiled with a previous lender who could not seem to understand that I had $3M and that was all my source of funding. I do not work as I am retired. I finally ended my attempt to secure that mortgage and went to Kiril and Rocket Mortgage. I was up against a closing deadline now and had limited time to secure the mortgage. ...Kiril is the best. He pulled a rabbit out of the hat for me. I had been embroiled with a previous lender who could not seem to understand that I had $3M and that was all my source of funding. I do not work as I am retired. I finally ended my attempt to secure that mortgage and went to Kiril and Rocket Mortgage. I was up against a closing deadline now and had limited time to secure the mortgage. Kiril jumped in, kept me appraised at all times during the process and made requests for information in a complete and timely way. Kiril and his team get my thanks. Besides being the best deal in mortgage rates and costs, Rocket Mortgage is personable, friendly and professional. Kiril exemplifies the best of good loan officer. He has my total trust.Read MoreRead Less
Jim Jones
Jim Jones
551
Michael is one of the most professional, knowledgeable, thorough, timely and responsive people I have ever dealt with in a business setting. A mortgage is a important, detail complicated and sometimes scary thing for people to go through. Having Michael there from the beginning made the whole experience efficient and relaxed. When I recommend Rocket Mortgage to friends I will tell them to insist ...Michael is one of the most professional, knowledgeable, thorough, timely and responsive people I have ever dealt with in a business setting. A mortgage is a important, detail complicated and sometimes scary thing for people to go through. Having Michael there from the beginning made the whole experience efficient and relaxed. When I recommend Rocket Mortgage to friends I will tell them to insist that they get to work with Michael. Could not have been more impressed.Read MoreRead Less
Chelsea Mahairas
Chelsea Mahairas
551
Brie was amazing from the start, the constant communication was fantastic. The realtor that I used was not keen on Rocket Mortgage and suggested I go to a local bank. I had a feeling everything would be fine based on how Brie was handling everything. All I can say is my realtor is now going to refer Brie and her team to Rocket Mortgage going forward. It really was a seamless experience.
Roland Herzog
Roland Herzog
551
Tracy was super helpful all the time. Always available for a question and solved any problem instantly. Could not have asked for anyone better.
Martha Stenseng
Martha Stenseng
551
From the first contact, she was wonderful. She was attentive and professional. She seemed sincerely interested in our situation and went to bat for us. She did not drop us after we were moved along but continued to check in with us. I would want her on the front line of my business, dealing with clients. She also spoke very highly of Rocket Mortgage and really believes in their service.
Shannon Casey
Shannon Casey
551
Great customer service, efficient and well organized. This is my 4th loan through Rocket Mortgage and I won’t use anyone else in the future.
Connie Martinez
Connie Martinez
551
Nick is an asset to Rocket Mortgage. Because of his knowledge, patience and attentiveness to detail, I can say that this was the best and smoothest refinance i have ever done. Thank you Nick for everything.
Marie Sherick
Marie Sherick
551
Jon was wonderful and so personal to work with! Could not have asked for a better experience.
Hilary Filkins
Hilary Filkins
551
This is my second time refinancing with Rocket Mortgage, and I was no less satisfied with my experience. My go to person was Jon Betcher, and he was incredibly present and always available. He answered my questions in a timely manner, and I was never in the dark about the refinancing process. I would recommend Rocket Mortgage and Mr. Betcher 100 times over because they are wonderful!
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