Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Kathryn Zimmer Tilleman
This was the second time that I have used Joe Waters at Rocket Mortgage as my Mortgage Banker. I was so impressed with his customer service and attentiveness during this process. Home finance can be a very intimidating and nerve wracking process, but not with Joe and Rocket Mortgage. If you are considering a new home or refinance, I highly recommend working with Joe.
Shirley Edwards
#1Outstanding representative.
Stephen Goff
Alan as I worked with you and your team I was amazed at the high level of professionalism and care that was given to see that I understood the process! Additionally every effort was made to take care of my needs. The loan was started and closed in a very short period of time without a problem.

Thank you and your team so much for you efforts and fantastic service.

Regards,
Stephen Goff
Toronda Wilson
Was extremely nice and always helpful throughout the process
Ashley Carter McKemie
Words cannot express how grateful myself and my family are for Rosie Coloma with Rocket Mortgage!! Rosie stood diligently by our side throughout the entire loan process, making sure we undrstood every step of the process! She was there to answer any and every question we had (which was a lot, as this was our first home-buying experience!) Rosie was patient, kind and professional with a balanced ...Words cannot express how grateful myself and my family are for Rosie Coloma with Rocket Mortgage!! Rosie stood diligently by our side throughout the entire loan process, making sure we undrstood every step of the process! She was there to answer any and every question we had (which was a lot, as this was our first home-buying experience!) Rosie was patient, kind and professional with a balanced level of assertiveness that was never over-bearing or impersonal. She took the time to get to know our family so she could better serve us by addressing our unique goals and needs as future homeowners. I would recommend her to anyone in need of a personable and proficient loan advisor! She knew we were busy, full time employees and parents, and took care of things for us that we wouldn't have had time to tackle on our own! Rosie Coloma is a dream come true, and a breath of fresh air In an otherwise "cut and dry" banking world! It's like she became part of our family. Whether you have purchased a home before, or this is your very first time, Rosie will address your concerns and work to get you the best possible outcome! Read MoreRead Less
Joel Feinstein
I can't think of a more efficient, professional and caring loan officer than Jim Crombez and he does job in a very friendly manner. Thank you Jim!
Rohit Lohan
It was great working with Mark. He went out of the way to get a great deal on rate. He kept the file moving with clear communication and around the clock availability. Even after closing the loan, he reached out multiple times to make sure that closing process is moving smoothly and how things are working out with the new property. I would recommend Mark and am looking forward to doing more ...It was great working with Mark. He went out of the way to get a great deal on rate. He kept the file moving with clear communication and around the clock availability. Even after closing the loan, he reached out multiple times to make sure that closing process is moving smoothly and how things are working out with the new property. I would recommend Mark and am looking forward to doing more business with him in future. Read MoreRead Less
Charlie Spillane
Jesse did a great and fantastic job assisting me in the purchase of our new home. His patience for the customer goes far goes beyond any representative from another company that I have ever dealt with; I’ve owned 9 homes! After 10 months, two homes back and forth, a near death experience and finally the deal of a lifetime we put it all together. Thank you again, for your help with this ...Jesse did a great and fantastic job assisting me in the purchase of our new home. His patience for the customer goes far goes beyond any representative from another company that I have ever dealt with; I’ve owned 9 homes! After 10 months, two homes back and forth, a near death experience and finally the deal of a lifetime we put it all together. Thank you again, for your help with this transaction, your professionalism, personality, and care for the customer far exceeds the expectation of most in the market place today. Thank you! Read MoreRead Less
Daishon Sims
This is my 2nd time purchasing through Rocket Mortgage, and Juan has made that experience nothing less than amazing. Very helpful, professional, informative etc. He has always been available on weekends, and work with my work schedule by mostly communicated through text. I would recommend him to friends and family any day of the week.
Helen Williams Real Estate Professional
Crystal was great kept me informed the process, very polite and very knowledgeable. I would recommend her and Rocket Mortgage to everyone