Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

AD Will
Adam was awesome. Made it quick and painless. Answered all of my questions before we started.
Jenifer Roe
She waz so patient and helpful. Answered all my questions.
Craig Bialy
Morgan took the time to find the best fit for me. She took the time to explain things, and asnwered questions easily. She responded to emails and calls very promptly. It was a seamless process.
Clarence Perez
Perla was awesome! Knowledgeable and professional.
Mary Ellen Watson
Luis was extremely helpful in helping me get a lower interest. He is knowledgeable and his customer service skills are impeccable.
Jennifer Fos
Lane was knowledgeable and friendly. He made our home loan process completely painless.
Ray Doughty
Mr. Cass, Man above all things, Exceptional, Patient and Dedicated service throughout a long process. I must say, he had a very good team working with him. This was truly great for me because I though he / or they were going to give up. I cannot Thank y'all, Mr. Cass and YOUR team ENOUGH.
Ana Lara
I have been working with Sean recently and can’t say enough how thankful I am. It’s difficult to connect with people over the phone but Sean has exuded his knowledge and confidence which makes me feel he is completely trustworthy. Trust is key and I’m glad I’ve found Sean, he is worth his weight in gold!
Charla Johnson
Adam French was great. He answered every question and every call. I appreciate his professionalism and communication. Thank you Adam and well done!
Shane Nofziger
Negative experience. The entire team didn’t listen and deliver what we actually needed. The have a real estate company where I have used RM previously. I’ll never use them again.
Kalim Rezaei Dashti
Reply from Kalim Rezaei Dashti:

Dear Shane,

Thank you for your review. I wanted to respond by first expressing my regret for earning anything less than five stars. As a licensed Expert it is my top priority to set you up for success and meet your loan goals. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity ...Dear Shane,

Thank you for your review. I wanted to respond by first expressing my regret for earning anything less than five stars. As a licensed Expert it is my top priority to set you up for success and meet your loan goals. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I apologize if there were any opportunities where I could have provided you with a better experience. Please let me know if there is anything I can do for you in the future, it would be my pleasure to assist.Read MoreRead Less