Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Bob Brewster
Ahmed was incredible helpful in my loan process. He is very knowledgeable. I would highly recommend him!
Jenna Houston
Keanen is a stereotypical aggressive salesperson that will continue to contact you even after explicitly asking to no longer be contacted. He emails and calls on weekends, odd hours, etc. and uses predatory tactics like urgency to try and force a response. If and when we refinance or move we will certainly not be using Rocket for anything mortgage related if these are the practices they encourage.
Keanen Erb
Reply from Keanen Erb:

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach out to Client Relations at 313-373-4576...Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach out to Client Relations at 313-373-4576 if you would like to discuss this further.Read MoreRead Less

Ed Loske
Emily was very knowledgeable and professional during the whole process. She answered every question I had without hesitation and explained everything very clearly
Carol Perryman
Sam could be described in just a few words: patient, personable, knowledgeable. But then humor would be missed, and the kindness he showed from the first phone call wouldn't be recognized. Thank you, Sam - and thanks to Rocket as well, for employing and valuing this sterling professional.
Gary Worland
I recently refinanced my house through Rocket Mortgage and Christian helped my with the information that I needed in order to do that. He was very knowledgeable and courteous
Robin Harrison
Totally satisfied. Kaleb was easy to work with.
April
Smooth and easy process. Chris is knowledgeable about what the company offers and what the customer needs. The experience was uncomplicated and quick.
Joni Morrell
Anthony provided clear, concise loan details and was always available for questions or concerns. We felt like we were in good hands and were valued.
Kirsten Rogers
Philip was awesome, walked us through the process and made it easy! Thank you!
Mitchell Knight
Mack and his colleagues were awesome to work with. No hassle and bothered to actually get to know me as a person rather than making this a cold financial transaction.