Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Donna Somers
I called Rocket Mortgage and fortunately Jon answered the phone. He was super helpful to me in refinancing my mortgage. He walked me through the process and explained everything along the way. Not once did he seem annoyed or frustrated with me. Every time i put a call into him, he returned my call asap. He got me a great rate, great lower payment and the entire process was super fast. Highly ...I called Rocket Mortgage and fortunately Jon answered the phone. He was super helpful to me in refinancing my mortgage. He walked me through the process and explained everything along the way. Not once did he seem annoyed or frustrated with me. Every time i put a call into him, he returned my call asap. He got me a great rate, great lower payment and the entire process was super fast. Highly recommend Jon! Read MoreRead Less
Fran Plummer Real Estate Professional
Alex did a wonderful job on the transaction with my buyer. The important thing is he kept us informed about what was taking place during the time of the transaction. It made home buying nice for the buyer.
Rick Arnold Real Estate Professional
Outstanding Mortgage Banker. My clients had used him before and gave him rave reviews. I concur with their enthusiasm. A pleasure to work with him. Closed on time as expected.
Debra Hatfield Keller Real Estate Professional
Easy to get a hold of. Always had the right answers. Very nice guy
Mark Fuess
Say hello to Bryan. I just met him yesterday in regard to our mortgage. His personal objective was to research our loan to see if there's any opportunities to save us some money. Bryan performed top-tier analysis only to discover our loan is about as efficient as possible. We certainly wouldn't have known this without his expertise! Thank you, Bryan!
Patty Marsh
Thanks Danielle Horvath-Skan, for your wonderful help in getting my home refinanced.... I was thinking about it for a couple of months but never went about it until you called me and then it just went so fast from that phone call to having it in process... you made me feel good about doing it after all...Sometimes I guess you just need that extra push to get started and you gave me that push with... Thanks Danielle Horvath-Skan, for your wonderful help in getting my home refinanced.... I was thinking about it for a couple of months but never went about it until you called me and then it just went so fast from that phone call to having it in process... you made me feel good about doing it after all...Sometimes I guess you just need that extra push to get started and you gave me that push with your call....Read MoreRead Less
Tyler Uhlenbrauck
Jeremy was helpful through the whole process.
Amy Swinford
We have been very pleased with Rocket Mortgage/Rocket Mortgage in the handling of our previous and current home refinace experiences. We couldn't have asked for a better client service rep. to help us in what can be a challenging matter. We give kudos to Ms. Jennifer Chapman for her friendliness, dependability, timeliness and for being extremely helpful. We would highly recommend contacting Ms. ...We have been very pleased with Rocket Mortgage/Rocket Mortgage in the handling of our previous and current home refinace experiences. We couldn't have asked for a better client service rep. to help us in what can be a challenging matter. We give kudos to Ms. Jennifer Chapman for her friendliness, dependability, timeliness and for being extremely helpful. We would highly recommend contacting Ms. Chapman to assist with any future needs.Read MoreRead Less
Susan Markham
Thank you for your help and information.
Nick Rossow Sr.
Laura at first was what I thought a trusted professional. I'm not one to bash or hate on anyone but I feel like she only did what was best for her. Here is my long story short. I am a Marine Corps. Vet and was looking for a VA loan. She pushed and pushed for me to get a conventional or FHA loan. Said that the VA would not approve me and stated they wouldn't help and there was nothing I could do ...Laura at first was what I thought a trusted professional. I'm not one to bash or hate on anyone but I feel like she only did what was best for her. Here is my long story short. I am a Marine Corps. Vet and was looking for a VA loan. She pushed and pushed for me to get a conventional or FHA loan. Said that the VA would not approve me and stated they wouldn't help and there was nothing I could do but go another route. So I tried another mortgage lender and not only was I approved for a VA loan but in little time at that. I feel as if she was out for the dollar and not the client. Good luck to anyone reading this.Read MoreRead Less
Laura Wilson
Reply from Laura Wilson:

Hello Nick,
Thank you for taking the time to leave us a review. Here at Rocket Mortgage we pride ourselves on working with Veterans to purchase new homes, and I wish that we would have been able to move forward on a VA purchase for you. I tried to explore all of our options with our Underwriting team, but at the end of the day we simply had to look at other loan options.
Even though we were not ...Hello Nick,
Thank you for taking the time to leave us a review. Here at Rocket Mortgage we pride ourselves on working with Veterans to purchase new homes, and I wish that we would have been able to move forward on a VA purchase for you. I tried to explore all of our options with our Underwriting team, but at the end of the day we simply had to look at other loan options.
Even though we were not able to help, I’m glad to hear everything worked out well for you. I wish you and your family many years of happiness in your new home. Please let me know if there is anything else I can help with.Read MoreRead Less