Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Aaron Gilbert
Tom is the best of the best. He goes out of his way to ensure you are satisfied with the terms of your loan and overall loan process. He's extremely quick and thorough with following up and provides even better clarification when you have any questions! Thanks for your help Tom - closed on my home in 30 days!
Sarah Routman
What a joy to work with! Ales is friendly, knowledgeable and FUN! Very happy with my new mortgage, which saved me money. I even enjoyed the process. How often can you say that?!
Sharnell Freeman
I am writing this review on behalf of Maria Ksar (my Rocket Mortgage mortgage banker) who is the true definition of amazing customer service. I am an individual who can be extremely indecisive and at times can fall short when properly researching all that is needed before starting a process. As a result, this can lead to a hundred questions and portray me as a very complicated customer which is ...I am writing this review on behalf of Maria Ksar (my Rocket Mortgage mortgage banker) who is the true definition of amazing customer service. I am an individual who can be extremely indecisive and at times can fall short when properly researching all that is needed before starting a process. As a result, this can lead to a hundred questions and portray me as a very complicated customer which is not my intentions at all. Well that's exactly what occurred when going through my refinance. However, Maria remained patient and totally professional throughout the entire process. She went above and beyond to make me feel comfortable and well informed. Her thoroughness, knowledge and expertise was impeccable with a pleasant personality that never wavered. I consider Maria to be a phenomenal asset to the Rocket Mortgage company. She comes highly recommended and is an absolute blessing to do business with.Read MoreRead Less
Chris Marx Real Estate Professional
Jesse with Rocket Mortgage did an amazing job with our mutual clients in financing their home purchase. As a realtor, knowing that the loan officer is on top of their game is critical. From start to finish Jesse was always available and had the answers when we needed them. Jesse's communication was world class throughout the process so there was never a time where anyone was in the dark. It kept ...Jesse with Rocket Mortgage did an amazing job with our mutual clients in financing their home purchase. As a realtor, knowing that the loan officer is on top of their game is critical. From start to finish Jesse was always available and had the answers when we needed them. Jesse's communication was world class throughout the process so there was never a time where anyone was in the dark. It kept everyone at ease throughout the transaction which closed smoothly. I will definitely work with Jesse again and strongly recommend him for all of your mortgage needs.Read MoreRead Less
Ken Pope
Brandon was wonderful! He helped us get a mortgage committment and we closed within a month of our offer!!! This was quite astonishing. I am so grateful that we were paired with Brandon on this process. This was now our fourth mortgage with Rocket Mortgage/Rocket and we are thrilled.
Richard Brackins
Makes the process very simple and easy. True professional.
Kim Kuehl
It was a roller coaster ride getting this loan approved and closed, but Cass kept on it the whole time. He did a great job keeping me informed of what was going on along the way.
Shaun Travis
Brent was very helpful and informative throughout the whole process. Even when I thought I would not be able to make it work, Brent continued to push me forward and it wor
Wes Jackson
Alex was very friendly and very knowledgeable about the home buying process. From the very start it was obvious he was committed to providing the most professional yet easy home buying experience. I would recommend him to anyone in the market!
Marilu Dimino
WOW, All I can say is WOW! I've been trying to free myself from a fudged up mortgage deal and Cass along with Rocket Mortgage made it happen. I'm so glad I picked up the phone one day and Cass was the one on the other end who answered. He practically held my hand the whole way and made it soooo easy. I should have done this sooner. Very accessible and always there to answer any questions 7 days a ...WOW, All I can say is WOW! I've been trying to free myself from a fudged up mortgage deal and Cass along with Rocket Mortgage made it happen. I'm so glad I picked up the phone one day and Cass was the one on the other end who answered. He practically held my hand the whole way and made it soooo easy. I should have done this sooner. Very accessible and always there to answer any questions 7 days a week any hour of the day. Thank you Cass! If you're ever in CT feel free to stop by.Read MoreRead Less