When I first talked to Ryan and described my situation he told me about the rate I qualified for and how soon it could be done, I thought, no way! It was true. From start to finish the process took 8 days. We did it completely on my and my wife's phones. All of the paperwork and all the documentation and Ryan walked us through every step of the way. He answered all questions we had and as we were ...When I first talked to Ryan and described my situation he told me about the rate I qualified for and how soon it could be done, I thought, no way! It was true. From start to finish the process took 8 days. We did it completely on my and my wife's phones. All of the paperwork and all the documentation and Ryan walked us through every step of the way. He answered all questions we had and as we were passed from one stage to the next Ryan would call, text or email us to make sure all was going well and to answer any questions. So now because of Ryan and Rocket Mortgage, I have 3 years less to pay on my loan, no more MPI payment, lower interest rate and a lower mortgage payment.
Ryan, thank you so much for all that you did for us. Your service, your late night on the phone working with our schedule, and you follow through were amazing! We cannot thank you enough! Great job sir!Read MoreRead Less
Rajesh Verma
Rajesh Verma
551
Nick was very knowledgeable and prompt when it came to refinancing our mortgage. He provided great advice to help us navigate the process and made it as easy as possible for us.
Brian Ballard
Brian Ballard
551
My experience with Troy spans several years and several loans, it was so fortuitous that I met him through Rocket Mortgage. I have referred him to friends, family, and even realtors. He is my single source contact for home loans for me and my family. I cannot count how much he has saved me in valuable advice, time, and of course money. You will not find a better more trustworthy person in the ...My experience with Troy spans several years and several loans, it was so fortuitous that I met him through Rocket Mortgage. I have referred him to friends, family, and even realtors. He is my single source contact for home loans for me and my family. I cannot count how much he has saved me in valuable advice, time, and of course money. You will not find a better more trustworthy person in the business. I count him as a friend as much as a professional in the field of home loans.Read MoreRead Less
Brenda Patterson
Brenda Patterson
551
From the first conversation Cass was very helpful and most importantly not pushy. Once it was determined that it was not advantageous for me to refinance my primary residence, he quickly acknowledged that and did not try to justify me refinancing knowing that was not going to reduce my monthly payment. He did, however, explore other options that did in fact reduce my monthly payments in half for...From the first conversation Cass was very helpful and most importantly not pushy. Once it was determined that it was not advantageous for me to refinance my primary residence, he quickly acknowledged that and did not try to justify me refinancing knowing that was not going to reduce my monthly payment. He did, however, explore other options that did in fact reduce my monthly payments in half for lines of credit I had on investment property without coming out of pocket. I was kept informed of everything and the process was seamless.Read MoreRead Less
Joseph Poverelli
Joseph Poverelli
551
Scott was my first contact when I contacted Rocket Mortgage...I was trying to decide whether to sell my current home and use the proceeds from the sale as a downpayment to buy another...My reason was to have a home with some updates but also wanted one with a pool.. Scott worked with me and gave me the facts that I needed regarding refinancing or purchasing another home. I had been going through ...Scott was my first contact when I contacted Rocket Mortgage...I was trying to decide whether to sell my current home and use the proceeds from the sale as a downpayment to buy another...My reason was to have a home with some updates but also wanted one with a pool.. Scott worked with me and gave me the facts that I needed regarding refinancing or purchasing another home. I had been going through some medical problems at the same time and he showed compassion for what I was going through and never rushed me in making a decision..his patiences with me allowed me to take my time and let him know what I decided...He checked on me every so often as to which way I was going until I finally made up me mind...Very helpful and I want to thank him for his time and patience working with me...Thank you Scott...you made this very easy and within a months time we closed....Scott thank you very much for all you didi.... Read MoreRead Less
Kristine Jahr
Kristine Jahr
551
Dina was helpful from my first contact, guiding me through my refinance process
Sean Hassard
Sean Hassard
551
Juan was awesome, very friendly and did a great job answering all my questions whenever I asked them. I've heard of other experiences not being the beat with their mortgage company, however the service that I got was phenomenal! Thanks!
Burke Lloyd
Burke Lloyd
551
DID A WONDERFUL JOB FOR US, ANSWERED EVERY QUESTION FOR US, WENT OUT OF HIS WAY TO MAKE US FEEL COMFORTABLE AND INFORMED EVERY STEP OF THE WAY. COULD NOT BE HAPPIER. VERY GLAD TO HAVE BEEN ABLE TO WORK WITH MAX!
Minkailou Janneh
Minkailou Janneh
551
Working with Juan during the home loan application was great. Juan was courteous and honest with his answers to my questions and always easy to reach on the phone, and he always followed up with me the few times i could not get him on the phone. He really made the process easy for us.
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