We had a great experience working with Joe (and his colleagues) at Rocket Mortgage. He hung in there as we amassed a large amount of documentation (I am an independent consultant-LLC) and answered our many questions in a transaction that was somewhat complicated.
The entire Rocket Mortgage team was available whenever we had a concern, needed clarification, or wanted to alert them of our progress is...We had a great experience working with Joe (and his colleagues) at Rocket Mortgage. He hung in there as we amassed a large amount of documentation (I am an independent consultant-LLC) and answered our many questions in a transaction that was somewhat complicated.
The entire Rocket Mortgage team was available whenever we had a concern, needed clarification, or wanted to alert them of our progress is submitting documents. We had thought that there were going to be problems submitting and keeping track of documents through an on-line portal, but we were pleasantly surprised at how organized things were.
It was a pleasure work with Joe and the entire Rocket Mortgage team.Read MoreRead Less
Carol Smith
Carol Smith
551
Julius was such a awesome person to do business with. He made the process “painless”. He was timely with the process and answered all the questions I asked. He is a person who doesn’t intimidate the customer. Thanks for everything.
Joseph Ianiro Jr
Joseph Ianiro Jr Real Estate Professional
551
As the buyer's real estate professional, i was always kept aware and did not have to "hunt down" for a mortgage status. With us every step of the way
Loc Tran
Loc Tran
551
Chris, Has been very help during refinancing process.
Diana Williams
Diana Williams
551
I can't begin to express how grateful we are to have worked with John on our refi with Rocket Mortgage. I was very hesitant to try Rocket Mortgage at first, but my wife talked me into it and working with John made me regret why I even took this long. He was more than helpful in explaining what our options were in regards to going with FHA vs Conventional and suggesting which debts to tackle ...I can't begin to express how grateful we are to have worked with John on our refi with Rocket Mortgage. I was very hesitant to try Rocket Mortgage at first, but my wife talked me into it and working with John made me regret why I even took this long. He was more than helpful in explaining what our options were in regards to going with FHA vs Conventional and suggesting which debts to tackle first. We only hope John is available to work with us again when we try to move from FHA to Conventional down the line.Read MoreRead Less
Pat Rupert
Pat Rupert
551
14 yrs ago I was in banking for 25 yrs. I have never worked with anyone that treated people with compassion & respect like Maggie. I had such a hard time with the online process and Maggie had such patience with us it was unbelievable! She always got back to us Asap whenever we had a question and treated us like we've been friends forever! I could go on and on....... Maggie you are a special lady...14 yrs ago I was in banking for 25 yrs. I have never worked with anyone that treated people with compassion & respect like Maggie. I had such a hard time with the online process and Maggie had such patience with us it was unbelievable! She always got back to us Asap whenever we had a question and treated us like we've been friends forever! I could go on and on....... Maggie you are a special lady with very special qualities and excellent work ethics. Thank you for giving my husband & I a second chance with our refinance. You are a friend for life!Read MoreRead Less
Dawn DeGarmo
Dawn DeGarmo Real Estate Professional
551
Alex was incredibly attentive and responsive. He assisted in securing my clients home loan in record time and was friendly and personable throughout the process. I would highly recommend Alex for your mortgage needs. He communicated with me and my client throughout the transaction and was great with following up after the transaction closed making sure we had everything we needed.
Jeanette Hawkins Puzzo
Jeanette Hawkins Puzzo
551
Bianca helped us through our move from one state to another. Whenever we ran into a stumbling block, she or one on her team helped us get it resolved. Because of her help, we have highly recommended using Rocket Mortgage to our friends and family.
Sherri Roe
Sherri Roe Real Estate Professional
551
He was excellent! I will definitely refer him to my clients in the future!
David Farrel
David Farrel
551
Chad was very helpful and professional from day one. He made my experience with Rocket Mortgage a very plesant one. And the loan closed quick. May thanks to Chad. I woild highly recommend anyone to turn to Rocket Mortgage and Rocket Mortgage. Thank you Chad Galloway for all of ur efforts
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