Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Jackie Bonner
Dena was wonderful to work with. She walked me through everything and answered all of my questions.
She called periodically to see how things were going and to be sure I understood all the phases of the loan process. She also called on closing day to be sure things went as expected. I could not have asked for a better person to see me through my refinance.
Thelma Kayser
Very personable. Made the whole process easy.
Lindsay Shaffer
John was very responsive and quick. Great customer service.
Mark Loga
Sean was always clear and straightforward with his advice. The process was easy.
Andrew Faria Real Estate Professional
Jaimee Risher!!!! I've had the privilege of speaking with Jaimee, several times. She is always pleasant, professional, quick to respond and she knows her market.
I would refer Jaimee Risher to anyone only seeking sterling results.
Thank you Jaimee!

Andrew Faria
Realtor
Lisa Welch
Peter was excellent to work with on refinancing our home. We have worked with him 3 times now because of how easy going and helpful he is. We never felt like we were burdening him, or asking too many questions. He is quick to respond, professional and above all, just nice to deal with. I highly recommend using Peter and Rocket Mortgage for your mortgage needs!
Andrew Owens
Kyle was very efficient, helpful and knowledgeable about the process and worked through the loan with me to my complete satisfaction.
Megan Catherine
I went into this process very nervous about the entire process - Samantha was so professional and helpful that it put me at ease. Working with her was fast, informative and very easy. She really knows what she is doing. You are in good hands.
Russ Missy Glander Dennis
Jay was absolutely the best I have dealt with. He even called me back when trying to get to his sons football game which I apologized for and was not called for, but also respected very much. I always got the answers and direction for what to do and what needed to be done next. AWESOME EXPERIENCE WON'T USE ANYONE ELSE AGAIN. If I ever buy its going to be with Jay and or the Rocket Mortgage group!

...Jay was absolutely the best I have dealt with. He even called me back when trying to get to his sons football game which I apologized for and was not called for, but also respected very much. I always got the answers and direction for what to do and what needed to be done next. AWESOME EXPERIENCE WON'T USE ANYONE ELSE AGAIN. If I ever buy its going to be with Jay and or the Rocket Mortgage group!

Russ DennisRead MoreRead Less
Bethany Matern
To be honest, in the beginning I was skeptical and a bit frustrated because it didn't seem like Babak was really giving my situation his all... but the further into the process we got the more I realized how much work he was putting into my process behind the scenes where I couldn't see it. As it turned out, he was going above and beyond on his end- finding me credits and different discounts to ...To be honest, in the beginning I was skeptical and a bit frustrated because it didn't seem like Babak was really giving my situation his all... but the further into the process we got the more I realized how much work he was putting into my process behind the scenes where I couldn't see it. As it turned out, he was going above and beyond on his end- finding me credits and different discounts to lower the closing costs, being available outside of office hours to answer my questions, and doing everything in his power to get me in my new house! So he went from being someone I just /had/ to deal with to soon becoming someone I preferred dealing with- my go-to guy for the most current and accurate information on my loan process and who always was right on top of things even when other people or mechanisms involved in the process were somehow on a different page thus confusing the matter. In the beginning of the process, which was entirely new and foreign to me as a young first time homebuyer, I admit I judged him prematurely but ultimately I am so glad I stuck it out with him because he played a huge part in making this happen as quickly and as painlessly as possible for me and I couldn't be happier! I would definitely work with him again in the future if possible. The big take away here is that loan processes in general are complicated and confusing and downright frustrating at times and even if it seemed like he wasn't on my side, Babak was more on my side than I really knew until the end of the process. Babak is awesome at what he does and he helped make my first home buying process a relatively quick and painless success! Thank you!Read MoreRead Less