I was nervous about refinancing but Patrick made it easy. He was always available to answer questions and I closed in 19 days. I recommend his to anyone wanting to refinance their home.
551
Jackie was very helpful and knowledgeable in her field. Her friendliness made me feel important. Her instructions were clear and concise as she led me through the process of what information was needed. It was a pleasure working with Jackie during this stressful time.
Imad Karam
Imad Karam
551
Great help. Explained the whole process and took time to answer any question. Replied to and addressed all my concerns.
Fj Bovee
Fj Bovee
551
Michael Iacobacci genuinely permeated professionalism from the very first moment at seven AM.Till the closing three weeks later. Explaining what to expect every step of the way, and asked what was my expectations. The experience is a teaching tool. As each associate explained their role throughout my whole procedure in joining the Rocket Mortgage Family. I was never a number, in fact, I felt ...Michael Iacobacci genuinely permeated professionalism from the very first moment at seven AM.Till the closing three weeks later. Explaining what to expect every step of the way, and asked what was my expectations. The experience is a teaching tool. As each associate explained their role throughout my whole procedure in joining the Rocket Mortgage Family. I was never a number, in fact, I felt valued, my questions were answered immediately whether by phone, text or email. The attention is given to "improving" the final step of "approving". ... A New Beginning. Thank You, Thank You, Thank You. As I give testimony I remember a famous man words " All great things are simple, and many can be expressed in single words: Freedom, Justice, Honor, Duty, Mercy, Hope. The experience was all that and " A New Ending". ~Frances Jane Bovee Read MoreRead Less
Quiana Harville
Quiana Harville
551
Michael was great to work with. He helped make the loan process run smoothly.
Ashley Bright
Ashley Bright
551
Brent was great to work with at every step of the process. He was very patient during our long road to home ownership and always made sure to check in with us even during the time periods when we weren’t actively searching for homes, just to make sure we knew he was there if we needed anything. He made us feel confident and comfortable as we went out and made offers and helped us understand the ...Brent was great to work with at every step of the process. He was very patient during our long road to home ownership and always made sure to check in with us even during the time periods when we weren’t actively searching for homes, just to make sure we knew he was there if we needed anything. He made us feel confident and comfortable as we went out and made offers and helped us understand the ins and outs of the mortgage process. Read MoreRead Less
Rob Keis
Rob Keis
551
Jake was very personable and professional. Any questions were answered with quick response. Very satisfied with the final closing results.
Jamie Darrington
Jamie Darrington
551
Very knowledgeable and was able to get things moving quickly.
Doug Campbell
Doug Campbell
551
Please read this: I WOULD NOT HAVE BEEN ABLE TO BUY MY HOME WITHOUT MATHEW. I was a few points low to qualify, have credit issues, recent divorce... just the hot mess lenders pass by. With Mathew and Rocket Mortgage we formed a targeted plan that within 30 days allowed me to purchase my home. It required work on my part and responding promptly but I did so so gladly as I felt I was in good hands. ...Please read this: I WOULD NOT HAVE BEEN ABLE TO BUY MY HOME WITHOUT MATHEW. I was a few points low to qualify, have credit issues, recent divorce... just the hot mess lenders pass by. With Mathew and Rocket Mortgage we formed a targeted plan that within 30 days allowed me to purchase my home. It required work on my part and responding promptly but I did so so gladly as I felt I was in good hands. It all worked! I have bought 7 houses before over the years, Rocket Mortgage/Rocket was the best experience especially in these hard times with thought lending rules that prevent home ownership. Read MoreRead Less
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