Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Younis Alsharairi
Logan was absolutely awesome!! She helped me refinance my loan at a great interest rate and she was awesome with her communication! Im definitely reaching out again if the rates ever drop again!!
Karen Deleon
I'd contacted Rocket Mortgage in the Fall of 2025 and spoke with Phil Childerson about the process of refinancing our home. I was impressed with Mr. Childerson's outstanding customer care and service. This was the reason I reached back out to Phil once my husband and I were ready to refinance our home. Thank you!
Barbara Jones-Picou
Upon introduction we felt comfortable discussing proposed transaction. Very professional, polite, quick and informative to closing process. We we not alarmed with closimg process. I would definetly refer Mr Prince for services.
Thank You, Barbara Jones-Picou
gary king
Carly was very helpful in explaining all my options to me
Anthony Dennis
He is awesome in what he does. He was very knowledgeable and very helpful with everything that he did for us.
larry schechter
Chel was professional, thorough and all around excellent. She did an excellent job and would recommend her very much
Chris Rob
Fantastic work on Roberto’s part. My wife and I would not be able to purchase a home without his wealth of knowledge and professional expertise! Would highly recommend his services!
Justin Sparks
I had the opportunity to work with Rodrigo Fabian while helping a client explore financing options through Rocket Mortgage. Rodrigo was professional, responsive, and took the time to walk through the loan process in a way that was easy for my client to understand.

Even in the early stages of the transaction, it was clear he genuinely cared about helping the borrower understand their options and ...I had the opportunity to work with Rodrigo Fabian while helping a client explore financing options through Rocket Mortgage. Rodrigo was professional, responsive, and took the time to walk through the loan process in a way that was easy for my client to understand.

Even in the early stages of the transaction, it was clear he genuinely cared about helping the borrower understand their options and make a good decision. That level of service makes a difference.

As a real estate broker, I appreciate lenders who communicate well and support clients through the process, and Rodrigo did exactly that. I appreciate the effort he put in and wish him continued success.Read MoreRead Less
Jeremy Woolf
Frank was amazing, helped me through the entire process from start to closing, answering every question and making sure without a doubt that I understood every detail before moving forward making this experience as stress free as possible. Thank you frank for all your help and thoughtfulness during this process.
Nicole B
Charlie solicited me for a refinance and once I was on board but needed clarification of the closing numbers that weren't aligned with what he said they'd be he stopped communicating. Did not answer my many phone calls or emails. Other Rocket Mortgage employees stepped in, contacting him to contact me. When that still didn't happen they said we should bypass him and they'd take over!
Charlie Koivisto
Reply from Charlie Koivisto:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less