Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Richard Coshow
I was skeptical of Rocket Loans ("Rocket"), having worked with mortgage brokerage businesses frequently in the past as a consultant, as well as having closed several dozen loans at various times and in various economic environments.

I called early in the on-line process to clarify a minor matter, and Anthony answered my question quickly and concisely with a solution. He then gained my confidence ...I was skeptical of Rocket Loans ("Rocket"), having worked with mortgage brokerage businesses frequently in the past as a consultant, as well as having closed several dozen loans at various times and in various economic environments.

I called early in the on-line process to clarify a minor matter, and Anthony answered my question quickly and concisely with a solution. He then gained my confidence quickly, and basically led me through the rest of the on-line application from that point forward. The entire process went very quickly, and he validated all of the answers, as well as my uploads. When complete, he quickly summarized what was done and submitted, and what the final steps would be at that time.

Anthony described each step in the process, and set my expectations for each following step, explaining the process and the timing thereafter.

After the initial application, Anthony followed up to offer individual support and help and appropriate intervals.

Anthony earned my confidence quickly, and always exceeded my expectations. A Anthony made my experience with Rocket outstanding!Read MoreRead Less
Becky Gover
Jacob made the process painless.
Helen Goldman
Hi, Paul, thank you for all of the information you gave me, it made everything concerning this mortgage refi. so easy. I will rwcommend you to anyone who need this service.
Valerie Stafford
Kyle was friendly, low pressure, easy to understand and was very responsive over email.
Kristen Robison Steve Robison
Josh was very helpful throughput the loan process. He was responsive to questions and provided great customer service.
Cindy Leonard
Very personable, efficient and thorough. Nice and courteous. Does his job very well!!
Sheri' DuMond
We had some setbacks because our first buyers backed out, he was very helpful with ideas and supportive.
Alifonso Mendoza
Closed a loan that another mortgage couldn't do and my buyer saved hundreds off of his mortgage insurance with Rocket Mortgage program. The buyer switched to Alex and Alex was able to close it in 2 weeks. WOW great job.
Diane Fender
Chad made refinancing a breeze! He is dependable, attentive and professional. I had no idea refinancing could be so simple. Start to finish was only 3 weeks.
Drew Gauntlett Real Estate Professional
Joe is simply the best loan officer I have worked with in my 22 year career! Fast with attention to detail and excellent customer service!