James was very easy to contact and responsive to return calls. He provided accurate information and reviewed submitted information promptly. The process went the way he said and there were no surprises.
Ann Wall
Ann Wall
551
Timario is very efficient and knowledgeable in this field. He is very nice and comfortable to talk to which meant a lot to me!
Kevin Oyler
Kevin Oyler
551
Leena was amazing to work with, she did a great job explaining the process and was very helpful. She really goes above and beyond to help.
Thanks again Leena
Katherine Arth
Katherine Arth
551
If you are remotely interested in refinancing, Rocket Mortgage is truly the easiest, fastest, most convenient and progressive company I have ever worked with. My prior refinance experiences were successful, but always left me filled with anxiety and doubt as to whether I was moving forward with the right decision in the process of determining whether I was ready to sacrifice my firstborn, not to ...If you are remotely interested in refinancing, Rocket Mortgage is truly the easiest, fastest, most convenient and progressive company I have ever worked with. My prior refinance experiences were successful, but always left me filled with anxiety and doubt as to whether I was moving forward with the right decision in the process of determining whether I was ready to sacrifice my firstborn, not to mention, locking in the best rate with acceptable loan costs. I decided to contact Rocket Mortgage and was fortunate enough to work with Cass Strzynski and his incredible team. (I had been researching mortgage refinance options for months and to me, Cass was just another broker I was interviewing in a highly competetive industry who I believe, should work very hard for your business and money. ) With tongue in cheek and my usual skeptical and wary nature, Cass broke through all of the doubt and cynicism I had about refinancing and led me through the decision I needed to make by first and foremost, asking me about MY needs and why I was interested in refinancing so he could cater to me and make me an offer that specifically met my needs and left me without a doubt at the end of this very smooth and easy process, that I made the right decision from beginning to end. It isn’t often that one ever experiences the customer service and unbelievable communication that I had, working with Cass. He is a breath of fresh air! I also would like to thank Melanie Hoskins for her help as a client care specialist in the ease of tracking my loan process, online. The whole team was amazing, awesome, and truly unique in all ways in exceptional quality of customer service, communication and online ease of accessibility during the loan phase. I am blown away! Bravo, Cass and Rocket Mortgage! You have reached extra-gallactic heights! Thank you! Read MoreRead Less
Jeremy Kinkead
Jeremy Kinkead
551
Quick to respond to any questions, moved quickly to close,worked to find best options to fit our needs. Thanks!
Carmella Bonn
Carmella Bonn
551
She is a sweet, kind, patient and knowledgeable professional in her work she takes the time you need to understand everything that is going on and what you need to know and do to make the right decisions for yourself and your family I never worked with someone this great before and would recommend her to anyone .who wants great care
Jim Head
Jim Head
551
Marjan was very helpful, answering any questions that I had. He was on top of the loan all the way through to finish. I would highly recommend his services to anyone.
Charles Hart
Charles Hart
551
It was a pleasure to have Doug handle my refinance. Whenever I had a question I texted him and he had an answer for me the next day, sometimes the same day. Very knowledgeable and easy to deal with.
William Reabold
William Reabold
551
NICHOIAS IS VERY GOOD AT WHAT HE DOES HE WAS ON TOP OF EVERYTHING EXCELLENT JOB
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