This was my first time refinancing a home. What a surprise it was to work with a professional and thoughtful person. Ryan answered every question and was always available to speak too. Ryan was with me through the entire process. I wish all my business contacts had the same thoughtfulness to there customers. I wish I had Mr Ryan Erb working for my company. The entire staff that assisted me was ...This was my first time refinancing a home. What a surprise it was to work with a professional and thoughtful person. Ryan answered every question and was always available to speak too. Ryan was with me through the entire process. I wish all my business contacts had the same thoughtfulness to there customers. I wish I had Mr Ryan Erb working for my company. The entire staff that assisted me was top notch !!!Read MoreRead Less
Scott Aston
Scott Aston
551
Jacob was professional, but not "stuffy" professional, he explained the process in a down-to-earth manner and ensured that I fully understood what was going on. He took the time to work through the various options available and found me a great rate which lowered my payments. Jacob, was easy to talk to, and had no issues answering multiple questions I had over several days regarding the refi. ...Jacob was professional, but not "stuffy" professional, he explained the process in a down-to-earth manner and ensured that I fully understood what was going on. He took the time to work through the various options available and found me a great rate which lowered my payments. Jacob, was easy to talk to, and had no issues answering multiple questions I had over several days regarding the refi. I would definitely be happy to work with Jacob again in the future.Read MoreRead Less
Lyle Waters
Lyle Waters
541
Andrew was very persistant and knowledgable of the loan types and process, however i felt, at times, he was acting like a typical sales person trying to pressure me into the loan. At one point I was about to hang up the phone because of the arguements we were having regarding me wanting to wait on the loan process. As it turned out I did gget the lowest interest rate before they started to climb
Juan Lopez Flores
Juan Lopez Flores
551
Abe went above and beoynd to satisfy me during the homebuying process Highly recomended.
Kristi Potter
Kristi Potter
551
Suzy was amazingly helpful and on top of each step of the process. Even when her step was over and we had troubles with the next steps, she was there to make sure everything smoothed out and worked out right.
Jesse Fortin
Jesse Fortin
551
I can not say enough positive things about Aaron he was a huge help on securing my loan and made the entire process a breeze. My first house buying experience was way overwhelming and quite frankly confusing, how I actually got a loan I will never know. This time around Aaron had explained every step of the process in an easy to understand way and the Rocket mortgage experience was a fast and ...I can not say enough positive things about Aaron he was a huge help on securing my loan and made the entire process a breeze. My first house buying experience was way overwhelming and quite frankly confusing, how I actually got a loan I will never know. This time around Aaron had explained every step of the process in an easy to understand way and the Rocket mortgage experience was a fast and easy; I much appreciated the usefulness of the online signing with my busy schedule. If your ever looking for a knowledgeable and simply easy to talk to Mortgage banker weather it be for your first home or 30th you must reach out to Aaron.Read MoreRead Less
Dave Wingfield
Dave Wingfield
551
Knowable, easy to work with. Explained every step thoughly and answered all questions promply. Resolved any issues quickly and professionally. Highly recommend him.
Lynn Bell
Lynn Bell
551
Jon was awesome! He was so helpful and such a joy to talk to .He was always there to answer questions, and help me through any problem that I had. He always went the extra mile for. Thanks again Jon!!
Josephus Hughes
Josephus Hughes
551
Easy to understand, competent, understood me well. He made it easy to work on and complete my refinance. Will call him again if the need arises. Working with any of the Rocket Mortgage staff works.
Dennis Mort
Dennis Mort
551
The best, commited,and professional .you just can't get better !
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