At first, I was skeptical of the online process for refinancing our home, but decided to try it. Within two minutes of my click on the website, Merribeth called me, and in 5 more minutes, I was initiating the loan. Merribeth was pleasant to work with and extremely helpful. She was knowledgeable, professional, and customer-focused. And the online application was easy and simple. With Merribeth's ...At first, I was skeptical of the online process for refinancing our home, but decided to try it. Within two minutes of my click on the website, Merribeth called me, and in 5 more minutes, I was initiating the loan. Merribeth was pleasant to work with and extremely helpful. She was knowledgeable, professional, and customer-focused. And the online application was easy and simple. With Merribeth's help, I had an over-all excellent experience.Read MoreRead Less
Todd Griffin
Todd Griffin
551
Whenever I called with questions he was available or called me back very quickly, answering them in a knowledgeable fashion.
Janie White
Janie White
551
Matt and his team made my refinance as quick and painless as possible. He always answered any questions or concerns I had immediatelyand got me the best deal possible. The customer service is one reason I stay with Rocket Mortgage!
Dinesh Patel
Dinesh Patel
551
Good working knowledge and always ava
Garrett Moore
Garrett Moore
551
Collin was awesome. I'm not easy to deal with and he was patient and accommodating. Bravo!
Curtis Floyd
Curtis Floyd
551
I have never ever in my life ever heard how a person from the comfort of your home be able to apply for a home loan. The only thing I did was sign my acceptance of the loan. They did everything and I do mean everything. Any and all questions were answered and I was kept in the loop about everything they did. I was surprised at how thorough they did their job. My previous mortgage company had some ...I have never ever in my life ever heard how a person from the comfort of your home be able to apply for a home loan. The only thing I did was sign my acceptance of the loan. They did everything and I do mean everything. Any and all questions were answered and I was kept in the loop about everything they did. I was surprised at how thorough they did their job. My previous mortgage company had some things on my loan that I wasn’t knowable of and this was brought to my attention. Good riddance to those clowns and hello Rocket Mortgage. Read MoreRead Less
Patricia Walchli
Patricia Walchli
551
Mine was very helpful and patient with answering all my questions. It was a relatively easy pr
Mike Stewart
Mike Stewart
551
thanks ryan for everything sears and gander mt. are finally took care of i think said would be 5 to 7 days before it comes off thank you for everything
Daniel White
Daniel White
551
Damon Smith was very professional and made the loan process quick and easy would definitely recommend him to anybody Thank you Damon Smith
Suzette Frick
Suzette Frick
551
I couldn't believe how easy it was to apply for a loan! I just bought a beautiful new townhouse! I actually applied in the comfort of my living room. The web-site was so user friendly and everyone followed up with questions I had. I never met anyone in person with Rocket Mortgage; which saved me time and did not have to leave office to meet with anyone. The professionalism of Avis and Kim ...I couldn't believe how easy it was to apply for a loan! I just bought a beautiful new townhouse! I actually applied in the comfort of my living room. The web-site was so user friendly and everyone followed up with questions I had. I never met anyone in person with Rocket Mortgage; which saved me time and did not have to leave office to meet with anyone. The professionalism of Avis and Kim was fabulous! Thank you for making this an easy process!!!Read MoreRead Less
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