Lucas went above and beyond to help us with pre-approvals and processing our mortgage. He spent his weekend time on the phone with us so we could make an offer on our new home. The entire experience with Rocket Mortgage has been excellent.
Susan Patterson
Susan Patterson
551
Derek was very helpful and pleasant to work with. He answered all my questions in a timely manner and didn't have to wait long at all for a call back. Overall, our experience with Derek was awesome.
Lisa Di
Lisa Di
551
Chris was knowledgeable, personable and extremely responsive. Chris helped me move my loan process along in a timely manner. I am extremely impressed with the efficiency of the entire process. I strongly recommend Chris and Rocket Mortgage.
Patti Steele
Patti Steele
551
Allen is incredibly attentive to his customers. He ensures every detail is explained thoroughly and that the customer has a complete understanding of the information and the process. If something comes up, which is common place in this business. allen is prompt and courteous with an explanation and soklution. I genuinely would not want to work with anyone else.
Russell White
Russell White
551
kunal my experience with you was great. if I had any complaints it would be with the notary. when he arrived at the house he was in a big hurry stating that the appointment before us caused him to be running behind. he statted the process like shuffling cards. when he came to the survey and I started writing only a couple of words he made the statement "what you doing writing a love letter. to me ...kunal my experience with you was great. if I had any complaints it would be with the notary. when he arrived at the house he was in a big hurry stating that the appointment before us caused him to be running behind. he statted the process like shuffling cards. when he came to the survey and I started writing only a couple of words he made the statement "what you doing writing a love letter. to me that wouldnt have been such a big deal if he hadnt been i such a hurry with the rest of the prossess.Read MoreRead Less
Brian Kelly
Brian Kelly
551
Kiril has been awesome to work with. He is very timely in response to all of our questions. Excellent experience.
Christopher English
Christopher English
551
To be honest, getting a mortgage seemed alot easier 30yrs ago. And thats why we are so happy we had the good fortune to have Zach as our advisor! The initial contact was a bit overwelming with lots of figures over the phone, but Zach took the time to explain and to email information in real time so we could study a hard copy. Zach contacted me during the process to see how things were going ...To be honest, getting a mortgage seemed alot easier 30yrs ago. And thats why we are so happy we had the good fortune to have Zach as our advisor! The initial contact was a bit overwelming with lots of figures over the phone, but Zach took the time to explain and to email information in real time so we could study a hard copy. Zach contacted me during the process to see how things were going several times and reassured me everything was on track and on schedule. Overall a great experienceRead MoreRead Less
Brad Belcher
Brad Belcher
551
Ryan was extremely helpful and a pleasure to work with. He handled this stressful situation with pure professionalism. I know I was difficult at times, and he kept his cool, and made this whole experience as easy as possible. Thank you!
Monica Cohen
Monica Cohen
551
Nate was the only person who returned our calls with answers to questions promptly.
Enit Colon
Enit Colon
551
Scott is a true professional and a pleasure to work with. I can't believe how quickly things moved with the refinance. Amazing happens when you combine world-class people with world-class technology!!! I could not be any happier with the service that I received during this process. Lastly, the level of service continues once the loan closes.
Sincerely, Jorge Colon
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