Rocket Mortgage Sales Reviews
Rocket Mortgage Sales' Reviews
Gregg N Sue Hoover
My husband and I purchased several income properties utilizing home equity loans. Under the new tax bill, a conventional mortgage was necessary. Our schedules were not convenient to for local financial institutions. We didn't want relentless inquiries from Lending Tree institutions. After inputting minimal information for Rocket Mortgage, We were contacted by Cass Strzynski.
Cass was very professional, knowledgeable, and efficient. If verbal communication was required, it was scheduled for our convenience, never his. Every conversation ended with Cass asking if we had any questions or concerns. If we were moving on to the next step in the process, a warm transfer was made. We never had to leave a message and wait for a return call.
Cass, Jen Gray, the title researcher, and the closing team are a phenomenal group of people. They ensure the process transpires smoothly and very quickly. Our refinance start to closing took less than two weeks.
Cass, Jen, and all the Rocket Mortgage team associated with our refinance, we are very pleased. This was the most pleasant mortgage experience from the comfort of our home. Thank you!Read MoreRead Less
Cass was very professional, knowledgeable, and efficient. If verbal communication was required, it was scheduled for our convenience, never his. Every conversation ended with Cass asking if we had any questions or concerns. If we were moving on to the next step in the process, a warm transfer was made. We never had to leave a message and wait for a return call.
Cass, Jen Gray, the title researcher, and the closing team are a phenomenal group of people. They ensure the process transpires smoothly and very quickly. Our refinance start to closing took less than two weeks.
Cass, Jen, and all the Rocket Mortgage team associated with our refinance, we are very pleased. This was the most pleasant mortgage experience from the comfort of our home. Thank you!Read MoreRead Less