Martin was very knowledgeable about the entire process, at first i was hesistant about refinancing.He reassured me about the process and he won me over with his expertise.Martin communication skills was a plus with me he cared about me and helped in all phases of the process.
David Brunelle
David Brunelle
551
Exceeded expectations, very professional and efficient. Highly recommended
Kay Young
Kay Young
551
He is very helpful & give me all good information that help me to understand so I can make good decisions.
John Mitchell
John Mitchell
551
Michael was a pleasure to work with on my Rocket Mortgage Home Equity Loan. He was very personable and I felt like he had my best interest in mind and that he was really working to help me have a successful and pleasant experience. The loan application, Documentation, and closing with the Rocket Mortgage Team was a breeze from my initial contact with Michael to receiving the checks in the mail for...Michael was a pleasure to work with on my Rocket Mortgage Home Equity Loan. He was very personable and I felt like he had my best interest in mind and that he was really working to help me have a successful and pleasant experience. The loan application, Documentation, and closing with the Rocket Mortgage Team was a breeze from my initial contact with Michael to receiving the checks in the mail for the Home Equity Account. "No Worries" with Michael on your team.Read MoreRead Less
Krista Sipila
Krista Sipila
551
Jon went out of his way to make sure he was prompt with his email and clarified any questions we had concerning our loan. We were in the process of buying a home when Hurricane Harvey hit destroyed our home we were trying to sell. It took us a few months to jump through the red tape of getting out from the flooded home. When it was time to get the ball rolling on purchasing a new and dry home , ...Jon went out of his way to make sure he was prompt with his email and clarified any questions we had concerning our loan. We were in the process of buying a home when Hurricane Harvey hit destroyed our home we were trying to sell. It took us a few months to jump through the red tape of getting out from the flooded home. When it was time to get the ball rolling on purchasing a new and dry home , Jon was there and ready to make our new home our reality. I wouldn't want to work with anyone else. He was a joy and made the process easy for us. Read MoreRead Less
Joanne Sparks
Joanne Sparks
551
Suzy was excellent. I would give her more than 5 stars. She is quick, thoughtful, knowledgeable, funny, and definitely an expert in her field. I could not have asked for a better Rep. I would definitely recommend her and plan on recommending her to anyone who needs her services. I thought great customer service was a “thing of the past”, but not with Suzy. I am so thankful we got to work ...Suzy was excellent. I would give her more than 5 stars. She is quick, thoughtful, knowledgeable, funny, and definitely an expert in her field. I could not have asked for a better Rep. I would definitely recommend her and plan on recommending her to anyone who needs her services. I thought great customer service was a “thing of the past”, but not with Suzy. I am so thankful we got to work with her.
Sumer was great to work with. She was always available and made the process seamless.
Jacques Raymond
Jacques Raymond
551
Mariah was very pleasant to work with. She is a cheerful person and very helpful. She got back to us right away when we had any questions. It was a very pleasant experience working with her.
Stacey Ulloa
Stacey Ulloa
551
Matt was so great and patient with both my boyfriend and myself. It look us 2 years to find a home but Matt would call us on a regular basis to check up on us and make sure we were working with the right people to get us into our home. As this was our first purchase, we had a lot of questions and things we did not know but Matt took the time to answer all of our questions and made sure we ...Matt was so great and patient with both my boyfriend and myself. It look us 2 years to find a home but Matt would call us on a regular basis to check up on us and make sure we were working with the right people to get us into our home. As this was our first purchase, we had a lot of questions and things we did not know but Matt took the time to answer all of our questions and made sure we understood what was going on. We learned so much from him and we are extremely grateful for all of his help. We will definitely be recommending him to our friends and family who are looking for a house or to refinance.Read MoreRead Less
Marcia Speakman
Marcia Speakman
551
Gret service! It's never been easier!!
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