Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Sandy Anderson
Dealing with finances, especially "big" finances such as a refinance is something that I not only have never done, but I had held a lot of anxiety about. I found Derek after a failed attempt to get my (then) bank to help me. Where my old bank rep was condesending and totally unhelpful...Derek was the complete opposite. I was expecting him at anytime to tell me that our request was undoable. He...Dealing with finances, especially "big" finances such as a refinance is something that I not only have never done, but I had held a lot of anxiety about. I found Derek after a failed attempt to get my (then) bank to help me. Where my old bank rep was condesending and totally unhelpful...Derek was the complete opposite. I was expecting him at anytime to tell me that our request was undoable. He not only did the refinance seamlessly, he also scrambled to make several corrections that were my fault. I appreciate him so much. Not to get too personal, but my family has been through some interesting financial challenges over the last few years. This refinance was our opportunity to finally put that past behind us. And Derek made it possible. Thank you Rocket Mortgage for recognizing talent when you hired Derek, and thank you Derek for every single thing you did for us!Read MoreRead Less
Joey N Lynn Wilson
Jeff was extremely accessible and very helpful through the whole process.
Leah Frye
Chris is very responsive. He answered all questions in a timely manner and made sure that I understood all terms and conditions. This is the second refinancing that I have had through Rocket Mortgage. Both times Chris provided excellent customer service and I will recommend him to my friends and business associates.
Luke Marin
Extremely friendly and helpful. Very flexible.
Eddie Lauren Dhabolt
Andrew made the whole loan process so much easier. He explained every step and answered all our questions, and I mean all one million of them! He was always so kind and patient and extremely knowledgeable. Andrew always returned calls and emails and really made me feel that helping us get into our new home was his number one priority. The loan process can seem lengthy, confusing, and at times ...Andrew made the whole loan process so much easier. He explained every step and answered all our questions, and I mean all one million of them! He was always so kind and patient and extremely knowledgeable. Andrew always returned calls and emails and really made me feel that helping us get into our new home was his number one priority. The loan process can seem lengthy, confusing, and at times frustrating, but with Andrew's help, we were able to complete all our paperwork and are looking forward to closing on our new home next week. From the first inquiry to the end of the process, Andrew has always been available to help. We actually changed our mind on two homes before finding the one we wanted to move forward with - and Andrew didn't miss a beat getting our paperwork changed. Rocket Mortgage has a real superstar with Andrew - we couldn't have been happier with his customer service and support. Read MoreRead Less
Mark Hawkins
Ryan demonstrated outstanding communications skills as he was dealing with me. He listened carefully, and quickly comprehended all of my concerns. Ryan displayed very good verbal skills, communicating clearly and concisely. He was careful to keep me informed in a timely manner.
I am glad he was the person I had who helped me.
Ted Geer
Brian was extremely helpful and knowledgeable in helping us with our mortgage.
He followed up regularly, and informed us of the next steps.
Highly satisfied, and would recommend Rocket Mortgage to family and friends.
Chris Banakis
Excellent job helping me with my refinance.
Michele Tracy Real Estate Professional
From start to finish he provided my clients with A + service.

Debbie Harrison Real Estate Professional
Ryan is great to work with and knowledgeable about His products.