Moe was just great, He walked us through the whole process right up until settlement! We could not have asked for a better representative!
Kimberly Skaggs
Kimberly Skaggs
551
Very helpful throughout process. Quick responses to my questions. Highly re
Ryan Peterman
Ryan Peterman
551
Andrew was extremely responsive and patient in addressing all of my questions throughout the process. I would gladly recommend him!
Robert Dunn
Robert Dunn
551
I'm a Marine Veteran who was about to lose my house because of divorce, my credit was good but wasn't sure if I would qualify 4 refinancing that would give me enough to pay off my ex-wife consolidation debts and refinance existing mortgage I decided to follow up on a Rocket Mortgage ad that showed up in my Gmail account. It led to my first conversation with Jacob, who right from the start ...I'm a Marine Veteran who was about to lose my house because of divorce, my credit was good but wasn't sure if I would qualify 4 refinancing that would give me enough to pay off my ex-wife consolidation debts and refinance existing mortgage I decided to follow up on a Rocket Mortgage ad that showed up in my Gmail account. It led to my first conversation with Jacob, who right from the start praise me for my service and assured me that I was qualified for a low interest VA loan with my good credit. Once I had the final decree of divorce in my hand I contacted Jacob on a Friday to let him know the numbers that the court had laid down. The next day on a Saturday we were on the phone and starting the process of my refinance loan, and two months later, my home was officially my home again, with a mortgage payment that fit my budget. I'm forever grateful Fort Jacob and his teams help, and believing in me financially.Read MoreRead Less
Brigitte Fink
Brigitte Fink
551
Justin was amazing to work with. He was always available and even when out of his way to follow up to see how things were going. He walked me through everything and was always available when I needed him for misc. questions.
Justin made my re-fi experience painless and fast. Best customer service I've had to date, which is rare these days. He's a keeper for sure, if I was back in management, I'd ...Justin was amazing to work with. He was always available and even when out of his way to follow up to see how things were going. He walked me through everything and was always available when I needed him for misc. questions.
Justin made my re-fi experience painless and fast. Best customer service I've had to date, which is rare these days. He's a keeper for sure, if I was back in management, I'd try to steal him as an employee :)Read MoreRead Less
Bev Konchan
Bev Konchan
551
Brad was very helpful in helping me complete my Rocket Mortgage application. He is very knowledgable about the application process. I couldn't have gotten through it without him.
Carol Courtney
Carol Courtney
551
Alyssa was so professional and easy to work with! She was quick to respond to all my requests for updates and information about our refinance. Rocket Mortgage and Alyssa are are a great pair to do business with!
Davis Evans
Davis Evans
551
Nichole has helped me with two Veteran refinances. She guided the process through a couple of glitches that came up and calmly and efficiently took care of everything. She oversees the part of the process that others do and makes sure that it all comes together.
Jennifer N Gannon
Jennifer N Gannon
551
Drew was awsome, out of everyone that helped us in our team is have to say he was the best always answered the phone or gave us a call back with in five minutes. Also called us to tell us what the next step was or if we need more information. I never had to call him and ask okay now what. Was very pleased with his service!
Kristee Thornton
Kristee Thornton Real Estate Professional
551
Lucas was very professional and did a wonderful job for my buyers. I was kept in the loop and up to date through the entire process. There were no delays and we move seamlessly from contract to close.
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