Brian was very helpful and responsive throughout the loan process.
Boyd Wood
Boyd Wood
551
What a wonderful experience in dealing with Ember, always pleasant, concerned and interested in my well-being during the process. The follow up was extraordinary, not a issue left unanswered. The first attempt at refinance of the property opened doors that were unexpected. The corrective actions took longer than expected, but when we started the process the second time, it flowed without a ...What a wonderful experience in dealing with Ember, always pleasant, concerned and interested in my well-being during the process. The follow up was extraordinary, not a issue left unanswered. The first attempt at refinance of the property opened doors that were unexpected. The corrective actions took longer than expected, but when we started the process the second time, it flowed without a hitch. Very kind, caring person, we need more of her around to help us out....Read MoreRead Less
Christian Dutill
Christian Dutill
541
Jason was excellent through every step of the process and was fully committed to getting me the best result. He even interrupted a holiday dinner to take my phone call, noting that he just wanted to get me into a good home. Diligent, accommodating and professional.
Misa Brian Bowers
Misa Brian Bowers
551
One word says it all AWESOME !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Teresa Locicero Guardi
Teresa Locicero Guardi
551
When she spoke to me I was very depressed at what I was up against. She helped me clear up my thinking about it and assured me that thing would work out.
StMarks Storrs
StMarks Storrs
541
Jay was proactive, polite, and very helpful. He made the process of getting my first mortgage manageable. I believe that he overcommitted to certain things that were beyond his control which put me in a bit of a bind. But I appreciated his desire to get me the best he could and would be happy to work with him again.
Karen Manna
Karen Manna
551
Wingyee was wonderful to work with during the refinance process. She was very diligent in ensuring I had all the necessary documents required for the refinance and responded timely. This is my 4th time using Rocket Mortgage and each experience has been easy and excellent. Thank you for everything.
Barbara Haskins
Barbara Haskins
551
Very knowledgeable and professional . Without him the loan would not have been done
Lisa Holahan
Lisa Holahan
551
This is my second re-fi with Rocket Mortgage and the process was as smooth and quick as possible. Shane was super responsive and just generally pleasant to work with. Re-financing can be such a stressful ordeal but Shane made it really easy. I will recommend him and Rocket Mortgage to anyone I know that is purchasing a home or refinancing.
Joanne Ziobro
Joanne Ziobro
551
We had been receiving almost daily phone calls and letters from an assortment of lenders about refinancing our VA mortgage. We never considered any of them until Nicole called us, and knowing she was with Rocket Mortgage and based on past experience, we did not hesitate to consider the possibility. Nicole quickly explained how a refinance could be to our advantage, and quickly began the ...We had been receiving almost daily phone calls and letters from an assortment of lenders about refinancing our VA mortgage. We never considered any of them until Nicole called us, and knowing she was with Rocket Mortgage and based on past experience, we did not hesitate to consider the possibility. Nicole quickly explained how a refinance could be to our advantage, and quickly began the application. We are extremely pleased by her efficient, professional and friendly service. Read MoreRead Less
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