Chelsey Bower

Cleveland, OH

NMLS 1408794

Senior Training Consultant

Chelsey's Reviews

Jeffrey Craddock
Excellent customer service!! Chelsey is engaging, professional and extremely skilled. A real joy to work with. In a world of automation I was thrilled to deal with a real person.
Karen Lawrence
Very helpful! Great service and very quick.
Pat Burbage
I was very impressed with her reassurance and positive stance. I have been going through one of the periods where I let had myself become very discouraged. She was very professional but so very gracious and encouraging. So many little challenges seemed to present them selves but her attitude stayed very positive. It was a pleasure to work with her.
Carolyn Browning
Right from the start Chelsey made me comfortable and explained every step in detail.
Brandy Smith
Chelsey was great to work with and helped make the loan process more understandable and yes, even enjoyable at times. I knew I could ask her whatever questions I had and that she would work to give me answers in an understandable way without ever being condescending. She was timely and personable as well as knowledgeable. Any questions I asked that she did not have answers to, she would let me ...Chelsey was great to work with and helped make the loan process more understandable and yes, even enjoyable at times. I knew I could ask her whatever questions I had and that she would work to give me answers in an understandable way without ever being condescending. She was timely and personable as well as knowledgeable. Any questions I asked that she did not have answers to, she would let me know and would coordinate with whoever was needed to get me an answer so that I could make an informed decision about what route I wanted to go. Chelsey definitely helped make my loan experience a positive one!Read MoreRead Less
Ken Thompson
Chelsey and her team were "very easy" to work with and extremely professional I might add. I was really impressed how they communicated with me and always answered my questions. They are very organized and efficient and it was clear that they know what they are doing!!! I highly recommend anyone considering Rocket Mortgage!! They were flat out terrific!!! I feel blessed to have the ...Chelsey and her team were "very easy" to work with and extremely professional I might add. I was really impressed how they communicated with me and always answered my questions. They are very organized and efficient and it was clear that they know what they are doing!!! I highly recommend anyone considering Rocket Mortgage!! They were flat out terrific!!! I feel blessed to have the opportunity to work with them!Read MoreRead Less
Tabatha Potts
Chelsey was very well spoken when explaining things and went above and beyond to help us get our loan.
Jesse Gonzalez
It was a pleasant experience working with Chelsey. She made everything simple, easy to understand.
Jim Fox
Awesome experience. Called Rocket Mortgage three weeks ago, was put in touch with Chelsea. I'm scheduled to close a few days from now on Refi. Been through several purchase and refi mortgages, all of them went well. But this Refi with Rocket Mortgage was head and shoulders above the rest. Almost no work on my part - Rocket Mortgage has automated all the records searches on their end, so their...Awesome experience. Called Rocket Mortgage three weeks ago, was put in touch with Chelsea. I'm scheduled to close a few days from now on Refi. Been through several purchase and refi mortgages, all of them went well. But this Refi with Rocket Mortgage was head and shoulders above the rest. Almost no work on my part - Rocket Mortgage has automated all the records searches on their end, so their was very little for me to do other than eSign a few docs, and review the materials (which I do religiously, and I found exactly ZERO errors throughout the whole process). It is amazing what can be accomplished when good companies like Rocket Mortgage get it right.

Plus, the rates were extremely competitive, and Chelsea and her had great flexibility to get me into a rate / closing cost combination that met my needs.

It was a pleasure working with Chelsea, and the entire Rocket Mortgage team, and they should be anyone's first stop when shopping for a mortgage.Read MoreRead Less
Sharon Moster
Chelsea was everything and more in terms of her expertise working with our refi. She was well organized, open and kept us very informed the entire way. If you are looking for mortgage assistance, I would highly recommend Chelsea and the entire Rocket Mortgage team. This was a remarkably easy process for us.
Tommy Rodriguez
I'm very please with Chelsey regarding my refi. Since day one, until the closing, Chelsey has being in contact with me regarding the required documents that was needed to finish the Refi. I'm glad she was
put in my team to do my documentation for this loan. I hope that whoever gets her will see the professionalism that she comments.
Dave Taylor
Just finished a Refi with Rocket Mortgage and One of my contacts was Chelsey Bower , Chelsey was very easy to work with, I will say that some of Rocket Mortgages procedures are terrible and redundent , I was getting employment verification calls at work the day before closing , ridicules and annoying but back to Chelsey she was great and I recommend talking to her...