Bob van Acker

Detroit, MI

NMLS 1107534

Divisional Vice President, National Accounts

Bob's Reviews

Rodman Lent
Bob van Acker from the start was very personable. Eager to help. Almost always answers his phone and if he does not he attentively returns your call. If he didn't live so far I'd take him out to get a beer. All around great guy.
Tasha Soriano-Baron
Bob was reliable, available and invites confidence. He made a very daunting process easy and doable. On top of that, he was nice
Samantha Klinow
Everyone I dealt with at Rocket Mortgage was so extremely helpful and did more than a fabulous job keeping me updated every step of the way!
Ty Rorick
Bob was excellent to work with during our home loan process making everything clear and easy. He was always quick to respond to questions and kept us current all along the way. We had a terrific experience (the best yet - this was the 4th home we have purchased)!
Steve Davis
I recently worked with Bob on a new mortgage. This was my third time at purchasing home, and it was by far my best experience. Bob was very helpful at answering my questions promptly, and he was very informative on topics like insurance & locking in interest rates. I would strongly recommend Bob to anyone who is thinking about buying a home.
Jeff Sanford Jr.
I recently purchased my first home, and Bob made the experience a breeze. My whole process, from beginning to end, was stress free. Bob took care of everything in advance and never had me waiting. He thoroughly explained every situation and helped me have a better understanding with what we were doing.
Warrine Thornton
I gave Bob 5 stars because he displays excellent customer service. I am a first time home buyer with my stress level up to the max! Q&L happen when I dropped my Commercial Bank loaner due to uncertainties with progress! Well! I contacted Q&L and Bob was assigned - he was so patient and understanding. - handled my concerns, answered my questions, provided step-by-step plan, my stress level ...I gave Bob 5 stars because he displays excellent customer service. I am a first time home buyer with my stress level up to the max! Q&L happen when I dropped my Commercial Bank loaner due to uncertainties with progress! Well! I contacted Q&L and Bob was assigned - he was so patient and understanding. - handled my concerns, answered my questions, provided step-by-step plan, my stress level eventually level out and I am now living in my new home, thanks to the professionalism of Mr. Bob! Bob is always there when I need him up to this very day? Thank you so very much! Read MoreRead Less
Robert McNulty
Bob was awesome every step of the way. I was on the fence about using Rocket Mortgage vs a local lender or CU. Bob instantly made me feel like he was working 7 days a week on my loan. I think he was as we were getting calls and updates and requests on Saturday late in the day.
I think Bob was personal, professional and fighting hard for my business, my best interests financially and most ...Bob was awesome every step of the way. I was on the fence about using Rocket Mortgage vs a local lender or CU. Bob instantly made me feel like he was working 7 days a week on my loan. I think he was as we were getting calls and updates and requests on Saturday late in the day.
I think Bob was personal, professional and fighting hard for my business, my best interests financially and most importantly professionally.
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Robert Henderson
Bob is the Answer man. My every question was answered. Bob is very professional and conveys a sense of caring. His personal touch, his attention to detail is very much appreciated. Bob has made the difference for me.
Rodney Calhoun
Bob was a pleasure to work with. He made the buying process a seamless process. He was always there if I had a question or concern. I would highly recommend using Bob for your new home or refinance loan.