Farah Serhal

Detroit, MI

NMLS 1004867

Senior National Account Executive

Farah's Reviews

Ron Bryant
I've gone through about 10 home financing or re-financings throughout the years. This one was by far the easiest and smoothest I have ever encountered.
Michael Burke
Was very friendly and honest with me
James Jankowski
Farah was my first call about a mortgage. Farah was also my first contact with Rocket Mortgage. She was wonderful. I always was able to contact her and get an answer to any question. Farah was on vacation and called me back that is a person I love to work with. Farah was kind, considerate, and always there for me with any help I needed. Farah is very efficient at her job and she is the reason I ...Farah was my first call about a mortgage. Farah was also my first contact with Rocket Mortgage. She was wonderful. I always was able to contact her and get an answer to any question. Farah was on vacation and called me back that is a person I love to work with. Farah was kind, considerate, and always there for me with any help I needed. Farah is very efficient at her job and she is the reason I went with Rocket Mortgage. I felt I had a person that cared. I was right she did care and helped e through the process. Thank you Farah and Rocket Mortgage Read MoreRead Less
Nancy McLaughlin Boone
Was an absolute pleasure working with Farah! She made everything so easy!!
Andrew Austin
Thank you again for your help with my loan. You are very professional, personable and your explanations are down to earth so I could understand. I was nervous about going through the process of refinancing my home, but it’s been on my mind the last year. After speaking to Farah she saw my issues at 5.7% interest. Farah was able to help me with my questions, while explaining in simple English ...Thank you again for your help with my loan. You are very professional, personable and your explanations are down to earth so I could understand. I was nervous about going through the process of refinancing my home, but it’s been on my mind the last year. After speaking to Farah she saw my issues at 5.7% interest. Farah was able to help me with my questions, while explaining in simple English for me to follow along. Farah and her team kept me posted on what was going on during the whole process and gave me a heads up on what to expect. Their communication was superb! Farah and her team in the end saved me close to 95 thousand dollars with my new loan through Rocket Mortgage! Thank you for all your hard work and helping my family prepare for the future!!!!Read MoreRead Less
Rosanne Cole
It all began when I clicked on the link for Rocket Mortgage I immediately got a call back from a wonderful wonderful woman by the name of Farah. She was kind caring compassionate and very very understanding she helped me through a difficult stage and made me feel like there was light at the end of my tunnel she went above and beyond to help me figure things out and get us approved for a loan a ...It all began when I clicked on the link for Rocket Mortgage I immediately got a call back from a wonderful wonderful woman by the name of Farah. She was kind caring compassionate and very very understanding she helped me through a difficult stage and made me feel like there was light at the end of my tunnel she went above and beyond to help me figure things out and get us approved for a loan a home equity loan alone I have had with a previous bank that was getting me nowhere but she's taking my money she made me feel like it was going to be all better and she was right she not only help me with my phone that I was getting nowhere as well but she also helped me to consolidate all of my credit cards and make my loan payments had a reasonable right that would never change thank you from the bottom of my heart you are truly an amazing woman and I am glad I got the pleasure to meet youRead MoreRead Less
Suzane Hakim
Best team ever! Farah was very professional! She helped me gather all the information that was needed. Stress free.
Ernestine Dunning
Farah was the best, she gathered all of my information and processed it quickly, she answered all of my questions and even phoned me on several occasions, she is the best. Rocket Mortgage is quick their name is very well deserved. Thank you Farah for making this an easy and fast experience.
Patrick Tuttle
Very helpful, on top of things, good follow up.
Maily Leal
I'm an old man that doesn't want any problems at this stage of my life. Farah and her team set the goal of doing just that. When it was learned that I'm disabled Vietnam Vet the team used that info to my advantage and got me the best refi rate I could qualify for. I'm not saying the process was a bed of roses, I forgot that Uncle Sam likes things in triplicate and that the Vet must sign for ...I'm an old man that doesn't want any problems at this stage of my life. Farah and her team set the goal of doing just that. When it was learned that I'm disabled Vietnam Vet the team used that info to my advantage and got me the best refi rate I could qualify for. I'm not saying the process was a bed of roses, I forgot that Uncle Sam likes things in triplicate and that the Vet must sign for everything. When the team got an ear full of "Didn't we already do that; What again; Why didn't you look at the stuff I sent you" the team calmly informed me as to why things were being requested. Many a time I gave justification for a contract to be put out on me but the team understood me better than I do. I gave horse crap and the team made me come out smelling like a rose. Thank you Rocket Mortgage for helping me remember that I'm human. Bless you all.Read MoreRead Less