This is the first time I utilized a relocation package to purchase a home. Rocket Mortgage was one of the recommended firms on my company's list. I heard plenty of good reviews about Rocket Mortgage and I figured, why not? I called and was directed to James Apfel. It was the best mortgage loan experience. James is a great professional whom provided me with a streamlined mortgage process from ...This is the first time I utilized a relocation package to purchase a home. Rocket Mortgage was one of the recommended firms on my company's list. I heard plenty of good reviews about Rocket Mortgage and I figured, why not? I called and was directed to James Apfel. It was the best mortgage loan experience. James is a great professional whom provided me with a streamlined mortgage process from the first phone call to closing day. He did an outstanding job in working with several different people to bring my loan to a close and made me feel valued throughout the experience. James checked in with me in a good fashion and made sure I understood everything throughout the process. I can't say enough positive things about James and his team. They are amazing and I highly recommend their services and to go with Rocket Mortgage next time you want a good mortgage company to work with. I will do it again when it comes to the next relocation.
James goes above and beyond for his customers. He returned my call late on a Friday night while he was driving home in a thunderstorm. This was a crucial time because I needed to secure a pre-approval letter in a highly competitive home purchase situation. James delivered the pre-approval upon returning home. None of my other "preferred" lenders called me back until Monday. Go with James and ...James goes above and beyond for his customers. He returned my call late on a Friday night while he was driving home in a thunderstorm. This was a crucial time because I needed to secure a pre-approval letter in a highly competitive home purchase situation. James delivered the pre-approval upon returning home. None of my other "preferred" lenders called me back until Monday. Go with James and you will not be disappointed. Read MoreRead Less
Ronald McLean
Ronald McLean
551
James is doing an outstanding job with my home loan. I am relocating across country and starting a new job and the home loan process has been a breeze. No matter what I throw at him, James can get it done. I also greatly appreciate how James is willing to communicate, no matter what time of day. He almost always answers his phone but on the rare occasion he doesn't, he calls back immediately. ...James is doing an outstanding job with my home loan. I am relocating across country and starting a new job and the home loan process has been a breeze. No matter what I throw at him, James can get it done. I also greatly appreciate how James is willing to communicate, no matter what time of day. He almost always answers his phone but on the rare occasion he doesn't, he calls back immediately. James is the best!Read MoreRead Less
Janice Cotter
Janice Cotter
551
James did an outstanding job getting us through the many, many requests for info.
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