I feel lucky that I got Kayla as my lien helper I have nothing but praise for her and all of her staff that helped me during the loan process. I would not hesitate to use them again in the future if I could give them and her 6 stars I would they are very professional ppl there
David Hall
David Hall
551
Kayla was wonderful. She as very knowledgeable of the loan process and very helpful. Thanks for everything.
Craig Rozman
Craig Rozman
551
Kayla has been excellent to work with. She has been very responsive and has been able to answer any questions we have had. Her perfessionalism has been top notch. This has been the smoothest home load experience we have had. I would not hesitate to work with her in the future.
541
I think that you do a good job. You need to slow down your process and a little more clear on money details, We understood the cost was ($400.00) plus ($15.00) but we got a small refund and it took longer to close and to many questions. If you would of had to deal with MJ it would of not gone thur.
Brian Stansberry
Brian Stansberry
551
I found her very helpful. and informative as we went through the process. She had all the answers for any questions I had. She was prompt and responsive to my needs.
Sendy Waltimire
Sendy Waltimire
551
Kayla was exceptional and very knowledgeable. She walked me through the process and made it so easy. I have recommended her to several friends and will continue to do so. Love the Rocket Mortgage website it is very user friendly with a lot of great information. Thanks Kayla I couldn't have done it without your loving support and guidance. Sendy Waltimire
Ellis Mcintosh
Ellis Mcintosh
551
She was great,put up with me and that's something. Answered all my questions and always called me back.it was my first time to refinance and she was a big help.
Debbie Cadwell
Debbie Cadwell
551
Kayla made everything quick, easy and painless. She explained everything step by step and always ask if we understood or had any questions. Once she was done with her part and it was turned over to the next representative, Kayla would call and ask how things were going.
Kayla was great!!!
Michele Amowitz
Michele Amowitz
551
Kayla was knowledgeable and supportive. She was there for us to answer questions.
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