Keith Dunn

Detroit, MI

NMLS 1011727

Senior National Account Executive

Keith's Reviews

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Samantha Prescott
Keith was AWESOME! This was my first re-finance experience as well as my first experience with Rocket Mortgage, and he helped make the process quick and pain free! I called, left messages and emailed the first mortgage banker that was assigned to my loan and went a week without a response. My dad called into Rocket Mortgage for me and we were reassigned to Keith and he quickly turned our ...Keith was AWESOME! This was my first re-finance experience as well as my first experience with Rocket Mortgage, and he helped make the process quick and pain free! I called, left messages and emailed the first mortgage banker that was assigned to my loan and went a week without a response. My dad called into Rocket Mortgage for me and we were reassigned to Keith and he quickly turned our experience from bad to amazing! He was available anytime I had a question, via email or call. He has also helped me with several things even after closing. Keith, thank you SO much for all of your help! You are a great representative for Rocket Mortgage and they are very lucky to have you! Read MoreRead Less
Murty Divakarla
Thank you Keith for your excellent suggestions. I was just browsing the Rocket Mortgage website and chatted with Keith as a start-up to explore my refinancing options. I am very impressed with his answers to all my questions in my first chat itself. He provided me all the necessary details for my refinancing, and options available to me. His prompt emails with sincere suggestions have helped me...Thank you Keith for your excellent suggestions. I was just browsing the Rocket Mortgage website and chatted with Keith as a start-up to explore my refinancing options. I am very impressed with his answers to all my questions in my first chat itself. He provided me all the necessary details for my refinancing, and options available to me. His prompt emails with sincere suggestions have helped me to quickly decide my options. I never anticipated that I can go for closing on my refinancing in such a short time. Overall, it was very fast, prompt suggestions, quick actions. Thank you Keith and his team. Read MoreRead Less
Lisa Turner
Keith was totally awesome, at first I was skeptical about everything KEITH was saying cause it sounded to simple and easy.Keith was prompt, professional, and courteous. He was patient and thorough answering all of my questions. And trust me I had a lot of question.
From our first conversation he explained each and every option that was available to me and I never felt pressured into any decision. I...Keith was totally awesome, at first I was skeptical about everything KEITH was saying cause it sounded to simple and easy.Keith was prompt, professional, and courteous. He was patient and thorough answering all of my questions. And trust me I had a lot of question.
From our first conversation he explained each and every option that was available to me and I never felt pressured into any decision. I could reach Keith anytime he gave me his personal contact number all calls were handled in a professional and timely manner. I could go on and on....the entire team do a great job.Read MoreRead Less
Terry Derloshon
I really enjoyed the direct nature of working with Keith. He very early recognized what I wanted to do and worked efficiently and energetically with me to get that done. Any changes along the way were met with Keith's immediate understanding, responsiveness and very clear direction on implications and next steps. I highly recommend Keith. His attitude, drive and customer focus are large ...I really enjoyed the direct nature of working with Keith. He very early recognized what I wanted to do and worked efficiently and energetically with me to get that done. Any changes along the way were met with Keith's immediate understanding, responsiveness and very clear direction on implications and next steps. I highly recommend Keith. His attitude, drive and customer focus are large contributors to Rocket Mortgage' tremendous success and customer praise which has allowed it to rise above others in what I've long considered a "commodity" business.Read MoreRead Less
Deb Webb
Keith made my experience with Rocket Mortgage VERY pleasant. He was so nice to work with and very knowledgeable. He walked me through the process and was easy to reach. He ALWAYS returned my calls and answered my questions. The entire loan process was effortless and painless. Rocket Mortgage should keep hiring employees like Keith. He did a GREAT job of representing Rocket Mortgage. I have ...Keith made my experience with Rocket Mortgage VERY pleasant. He was so nice to work with and very knowledgeable. He walked me through the process and was easy to reach. He ALWAYS returned my calls and answered my questions. The entire loan process was effortless and painless. Rocket Mortgage should keep hiring employees like Keith. He did a GREAT job of representing Rocket Mortgage. I have already referred people to Rocket Mortgage.
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Kate Jones
Keith made an experience that normally would cause me to consider alcoholism as an option the most amazingly bearable mortgage experience of my life. While I teased him a bit for hounding me, he stayed on top of everything and on the ball and made sure everything got done and that if I had any questions, he answered them. Any problems I have had so far (and they have been minor) were definitely ...Keith made an experience that normally would cause me to consider alcoholism as an option the most amazingly bearable mortgage experience of my life. While I teased him a bit for hounding me, he stayed on top of everything and on the ball and made sure everything got done and that if I had any questions, he answered them. Any problems I have had so far (and they have been minor) were definitely not because of Keith. He was remarkable.Read MoreRead Less
Ernest Prince
My experience with Keith was exceptional! He was very friendly, professional and knew how to anticipate my questions and my fears with the process. I am unsure I could not have done better with my refinance loan. It was hard to believe the process was flawless and only took 30 days as promised.

Keith, thank you for everything it was a great experience working with you and Rocket Mortgage.
Diana Shaner
We recently refinanced our mortgage and I have never had such an easy process. Keith was outstanding. He explained all the options in great detail and was very rapid in responding to all the questions we had. He stayed on top of the whole process and made sure we were happy with how things were progressing. He leads a great team and I highly recommend him to anyone who is looking for a loan.
Robert Thomas
Keith was very professional and helpful from the first phone call. He answered questions quickly . I changed my mind on a few issues on the loan and he was quick on responding and redoing the numbers. All in all my experience with Rocket Mortgage was wonderful and Keith Dunn was a very big part of it. I have closed on my loan and things are just fine. Thanks Keith.
Robert Thomas
Joanne Shea
We recently decided to refinance the mortgage on our house, so we called Rocket Mortgage. We were very fortunate to speak with Keith Dunn, when we made the call. Keith is a very knowledgeable loan expert and he helped us through the loan process. Keith and the Rocket Mortgage Team were very professional and they made the entire procedure easy to understand. Keith rates an " A+ " .