Kelli Hayer

Detroit, MI

NMLS 1055782

Senior National Account Executive

Kelli's Reviews

Mike McGrail
Very impressed with the whole customer service experience provided by Kelli. Friendly, knowledgeable, responsive and very professional. Would recommend Kelli
Dan Berman
Kelli was extremely knowledgeable and helpful and made the refinance process easy!
Jill Miedke
When we decided to try to refinance our house, we had a feeling of dread. The home buying process was so stressful the first time around, but not this time! I went to Rocket Mortgage on a recommendation of a family member. It was so simple; I started a chat with Kelli Thornberry, and within no time, we were approved & on the way to an easy refinance of our loan. I told her what I was looking for, ...When we decided to try to refinance our house, we had a feeling of dread. The home buying process was so stressful the first time around, but not this time! I went to Rocket Mortgage on a recommendation of a family member. It was so simple; I started a chat with Kelli Thornberry, and within no time, we were approved & on the way to an easy refinance of our loan. I told her what I was looking for, and she delivered! Thank you for helping make this process easy and painless!Read MoreRead Less
Blann's Karate
Kelli was very pleasant to speak with over the phone. Her knowledge of the loan procedure was superb. I have never enjoyed working/talking to someone about loans as much as I did with Kelli.
Michelle Hadley
Kelli was great working with. This was a quick settlement for refinancing. I would recommend her and also Rocket Mortgage for mortgages. They really do care about their customers and giving them excellent customer care.
Kathy Gallasch
We just completed a refi with Rocket Mortgage on our primary residence in Maryland. Never, and I mean NEVER, has the process been so seamless. Kelli and the entire group at Rocket Mortgage are superb. What a great experience.
Jo Daniel JimenezRamirez
From start to finish, White Glove Service. Couldn't have asked for a more. Thank you to all who assisted with my Refi!
Kevin King
I was very impressed with the service I received. I was completely satisfied and surprised by how painless the process went. Thank You Kelli
Marty Berg
All good. Easy process. Mostly online but there is regular communication.
James White
Kelli communicates effectively and in a timely manner. She was the driving force in launching our refinanced mortgage. She is knowledgeable, helpful and supportive from our first conversation. It was a pleasure to work with her during the mortgage process.