Kelli Hayer

Detroit, MI

NMLS 1055782

Senior National Account Executive

Kelli's Reviews

Stephanie Fisher
My refinancing activities were a little complicated due to personal circumstances. She was very helpful in getting my deed changed and the refinancing activities. She kept me up to date on what was going on and remained my central point of contact throughout.
Ed Snow
Kelli did an outstanding job. We were very pleased with the outcome and with her attention and interaction with us.
Donna McCoy
Kelli was excellent to work with the process was very smooth.
Eric Echevarria
My wife and I are long time customers of Rocket Mortgage. We’ve moved twice and/or have acquired equity on our properties a few times, so every financing and refinancing process have been a smooth sail. If you are considering to buy or refinance your property then look no further. This time, we had the opportunity to deal with Kelli Thornberry (KT) and all we can say is....good grief! KT is a ...My wife and I are long time customers of Rocket Mortgage. We’ve moved twice and/or have acquired equity on our properties a few times, so every financing and refinancing process have been a smooth sail. If you are considering to buy or refinance your property then look no further. This time, we had the opportunity to deal with Kelli Thornberry (KT) and all we can say is....good grief! KT is a star! Truly friendly, knowledgeable and always ready to put at ease whatever concerns or questions you might have. From now on, I’ll keep KT on speed dial to ensure we get top of the line service with a top of the line Executive Mortgage Banker. I know Rocket Mortgage have plenty of stars working for them, but if you get an opportunity to work with Kelli, you’ll be in for a treat!

Thank you Kelli, we wish you the very best!Read MoreRead Less
Peggy Galluzzi
I had the pleasure of working with Kelli on the refinancing of my home. Kelli is truly an expert----she takes complicated information and explains it logically and simply, which resulted in straightforward decision-making on my part. She is extremely knowledgeable, professional, pleasant, and very importantly, trustworthy. My experience with Kelli is second to none.
Marilyn Steinberg
Kelli was always pleasant to work with: patient, clear in her explanations and expectations.
Russ Hill
It was an absolute pleasure working with Kelli! She walked us through every step, got us the best rate possible, and was able to help us through the credit repair process that ultimately allowed us to qualify for the refinance. This is one person whom I would recommend to ANYONE seeking help with home loans.
Mike Martinez
I can't say enough good things about Kelli. I would normally never take the time to type a review regarding business that I conduct, but she is worth the time. Her personality, professionalism, and expertise is second to none in the mortgage business. I hope Rocket Mortgage realizes what an asset she is to their company.
Bob Durfy
Kelly was a great help going through our refinance. She is very quick to respond to questions and has had every answer without hesitation. I would absolutely recommend her if your looking to get a loan or refinance.
Lynne DeVault
Kelli Thornberry was an excellent Rocket Mortgage Staff Member to begin my loan process. She was very efficient and kept her appointed times to call right on time. She got the ball moving and i less than a month, I am closing my loan. I am very impressed with Rocket Mortgage's way of having a team to work on a loan. By cooperative sharing of doing aspects of the process to make a loan you have...Kelli Thornberry was an excellent Rocket Mortgage Staff Member to begin my loan process. She was very efficient and kept her appointed times to call right on time. She got the ball moving and i less than a month, I am closing my loan. I am very impressed with Rocket Mortgage's way of having a team to work on a loan. By cooperative sharing of doing aspects of the process to make a loan you have many eyes looking at the same material . That enables them to makme sound judgements and find anything that needs fixing.Read MoreRead Less