Very professional. Knowledgeable. Showed expertise. Quick, quality service. Answered all my questions.
Jaime Story
Jaime Story
551
Matt was responsive, professional and very helpful during this entire process. I wish I would have found him the first time and not just for a re-fi. He knows what he is doing and cares about his customers. With a life in HR, I know the value of a great employee! He is one to keep a hold of at Rocket Mortgage.
Timothy Runyon
Timothy Runyon
511
I spoke with Matthew about my current situation. I explained to him that I was considering purchasing a property and that I was also considering refinancing my current home. He was very presumptuous and told me that I couldn't refinance my home and get a better rate since I told I was considering purchasing a property. What he failed to do was listen to me and understand that I was weighing my ...I spoke with Matthew about my current situation. I explained to him that I was considering purchasing a property and that I was also considering refinancing my current home. He was very presumptuous and told me that I couldn't refinance my home and get a better rate since I told I was considering purchasing a property. What he failed to do was listen to me and understand that I was weighing my options.
I'm sure Matthew understands his business well, but what he fails to do is listen to potential new clients and understand their needs. I feel like he was very arrogant and brash with me.
Patience with the many questions I had. Easy to contact. Really appreciated his knowledge.
Teresa Montiague-chavarria
Teresa Montiague-chavarria
551
After being with a horrible mortgage company for years, we were very skeptical. Our experience with Matthew was unexpected. In this day and age with all the companies out for themselves, it's difficult to have trust. With our first inquiry call to Rocket Mortgage, Matthew gave us the sense of honesty and forthrightness. He answered all our questions promptly and courteously. Working with ... After being with a horrible mortgage company for years, we were very skeptical. Our experience with Matthew was unexpected. In this day and age with all the companies out for themselves, it's difficult to have trust. With our first inquiry call to Rocket Mortgage, Matthew gave us the sense of honesty and forthrightness. He answered all our questions promptly and courteously. Working with Matthew was like taking a ride in limo, sit back and relax.Read MoreRead Less
John Shauger
John Shauger
551
Matt was a very helpful and quick responder to questions
Jim Eckelhoff
Jim Eckelhoff
551
Matt was always there to give me any help or answer any questions that came up during the loan process.I would seriously encourage anyone that is looking for a home loan to get in touch with Matt.
Carolina Tichy
Carolina Tichy
551
Very nice and knew how to help us.
Richard Sandler
Richard Sandler
551
Matthew was very professional and efficient. The entire process went smoothly and our questions were answered quickly. In addition, he was personable and very pleasant to work with.
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