Sarah Deburghgraeve

Detroit, MI

NMLS 1312364

Account Executive, Rocket Pro TPO

Sarah's Reviews

Bonnie Twyman
Very helpful and professional. She was very patient and walked me through the Internet process.
Sandra Scott
Rocket Mortgage was my first choice to refinance with. I am glad that my first choice was the best decision I have ever made. Sarah, from the first phone call, was courteous, professional in manner, and put me at ease that this would not be a horrifying nightmare of paperwork. She also said that I can trust her to guide me through my refinancing experience. I did trust her, and she was true to...Rocket Mortgage was my first choice to refinance with. I am glad that my first choice was the best decision I have ever made. Sarah, from the first phone call, was courteous, professional in manner, and put me at ease that this would not be a horrifying nightmare of paperwork. She also said that I can trust her to guide me through my refinancing experience. I did trust her, and she was true to her word. She kept me informed, explained each step, made weekly professional and courteous phone calls-throughout this process. And that alone made me feel that I did make the right choice for choosing Q L. I can understand how other people, who did not choose Sarah and Rocket Mortgage DO complain about their nightmare experiences. It's only because they did not have my agent Sarah O'Brien, and they did not choose Rocket Mortgage for their mortgage lender.Read MoreRead Less
Patricia Peterson
Sara was very helpful since I'm not to handy on the internet.
Frank Winters
Sarah did a very fine job and guided me throughout the whole process from start to finish. A very nice person and I would give her 10 starts but they only gave me five. Love you Sarah and thanks for your help.
Christy Richerson Zepeda
Sarah was excellent! She worked with us and got us the lowest mortgage! We are very pleased with her service!
Virgilla Philpot Sellers
Being 72 years old I have dealt with a boat load of customer service reps, sales staff and other annoying people on the telephone. I have to say after a very long conversation with Sarah O Brien of Rocket Mortgage yesterday, I was brought to a whole new level with sales staff over the telephone. At the very end due to some other short term financial issues, it was mutually decided that this was ...Being 72 years old I have dealt with a boat load of customer service reps, sales staff and other annoying people on the telephone. I have to say after a very long conversation with Sarah O Brien of Rocket Mortgage yesterday, I was brought to a whole new level with sales staff over the telephone. At the very end due to some other short term financial issues, it was mutually decided that this was not the best time for my wife and I to refinance. Prior to arriving at this decision however, Sarah was relentless in making me
feel so comfortable with her personally and her demeanor. We talked about my family, the jobs that my wife and I both retired from, our children, and I was able to know Sarah better as well. I was truly impressed with how Sarah is so into her potential clients as a Mortgage Baker for Rocket Mortgage. Felt like we actually became friends. When the timing is right in 2018, I will return to Rocket Mortgage and personally request Sarah OBrien. Tim Sellrew

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William Combs
We are in the middle of refinancing our home mirage with Sarah. She is a joy to work with and goes out of her way to help and to keep the ball moving. She is what all agents should strive to be. Thank you Sarah for your drive and character that seems at times to be lost in these days we live
Larry Wright
Sarah was there every step of the way during my refinance. She called, emailed or texted as needed for every question I had. She was also able to do a last minute date change. Never once got upset with me for any question I had, however stupid my questions may have been. :) The world needs more folks like her in all aspects of customer service.
Frederick Breedon
I hated the idea of having to refinance my home. I dreaded all the paperwork and hassle that I just knew it was going to take. However, my family needed some cash, and a refinance was the answer. Lendingtree.com gave me a few loan company options, and bombardment of emails started. After a HORRIBLE experience trying to get information from LoanDepot.com I was disheartened. Then a friend of mine, ...I hated the idea of having to refinance my home. I dreaded all the paperwork and hassle that I just knew it was going to take. However, my family needed some cash, and a refinance was the answer. Lendingtree.com gave me a few loan company options, and bombardment of emails started. After a HORRIBLE experience trying to get information from LoanDepot.com I was disheartened. Then a friend of mine, who used to be in the mortgage business said good things about his experience refinancing with Rocket Mortgage, so I called. Fortunately I got ahold of Sarah. I knew I would be dealing with a 'sales person' so I wasn't sure what to expect. However, Sarah was amazing. She wasn't just friendly, She was genuinely interested in me, my family, and our needs. We joked around, and small talked like old friends, and she really made helped me have peace about the process. I got a few Good Faith Estimates from multiple lending companies, but my family decided to go with Rocket Mortgage, and a large part of that was because of the service, honestly, and friendliness of Sarah. If you are looking for a loan or refinancing your home, and you are worried about being mistreated, manipulated, or lied to, then call Rocket Mortgage and see if you can work with Sarah O. She's truly amazing.Read MoreRead Less
Tina Mitchell
Wonderful, helpful, easy to work with, on top of the loan process the entire time!