My Husband and I were first-time buyers who went into this completely blind. We knew nothing about the process, have some debt and average credit scores. Steve communicated well with us throughout the entire process. He made the process as stress free as possible.
Mark Mason
Mark Mason
551
First time 100% online and Steve made it easy. Answered questions concisely and connected us with the people we needed to be in touch with. A+ service, Steve...thanks!
Ashley Thompson
Ashley Thompson
551
Fantastic! Made the process go smoothly, always available for any questions.
Joelle Rodriguez
Joelle Rodriguez
551
Very personable guy, I felt like I knew him personally. He answered every question I threw at him and always in a timely manner. He was so accessible to me throughout the mortgage and home buying process. I had a few bumps with my closing process and they were all quickly addressed and fixed. As a first time home buyer with a tricky budget and down payment Steve made it happen and made it beyond ...Very personable guy, I felt like I knew him personally. He answered every question I threw at him and always in a timely manner. He was so accessible to me throughout the mortgage and home buying process. I had a few bumps with my closing process and they were all quickly addressed and fixed. As a first time home buyer with a tricky budget and down payment Steve made it happen and made it beyond easy. This is a guy that seems to really enjoy his job, if not, he should get an Oscar and a raise! Read MoreRead Less
Melissa Degen
Melissa Degen Real Estate Professional
551
As a realtor, it is always a pleasure working with a mortgage lender that is easily accessible, quick to respond and knowledgeable about your shared client. Steve met all these criteria so it made working with him a pleasure. I look forward to working with him again in the future.
Kevin Malone
Kevin Malone
551
My name is Kevin malone Steve was my home loan expert. He did a great job in explaining any questions I had he kept me updated the hole time. And took me through step by step of the process of buying my house he is quick to respond and had answers. I couldn't expect more from service then what Steve delivered thank you Rocket Mortgage and most of all thank you Steve for you help
Earnest Amanda Gillespie
Earnest Amanda Gillespie
551
I couldn't have had a better experience. Steve was almost always available to take my call or answer my emails. If he wasn't available he would return the call very shortly. We had a two hour time difference and I was workingoing 3rd shift so my schedule was really limited to be available, he adjusted his time and would take my calls when I had the time. Excellent customer service!!!!!
Leonard Callihan
Leonard Callihan
551
Steve has done a very great service for my buying a house. He has kept me up to date on the progress and on any changes that l needed to make.thanks very much
Tara Marzullo
Tara Marzullo
551
This was my first time purchasing a home and I worked with Steve, he was amazing. He was very patient, answered all my questions and walked me completely through the entire process. He answered calls from me after business hours and on weekends and never made me feel like I was a bother. I highly recommend him for your loan. We closed on our home and I couldn't be happier.
Esther Chen
Esther Chen
551
As first-time buyers, we cannot say how thankful we are to have the opportunity to work with Steve!
Steve is knowledgeable, patient, very thoughtful and experienced. He was there every step of the way for us, answered all of our questions professionally and with a high level of attention. No matter if it's Saturday at 11PM or Monday at 7AM, he always answers all of our Emails and messages within ...As first-time buyers, we cannot say how thankful we are to have the opportunity to work with Steve!
Steve is knowledgeable, patient, very thoughtful and experienced. He was there every step of the way for us, answered all of our questions professionally and with a high level of attention. No matter if it's Saturday at 11PM or Monday at 7AM, he always answers all of our Emails and messages within hours (if not minutes!). Our application was a little bit more complex, he explained everything to us in detail, made very knowledgable recommendations and of course, help us with getting the best rate (literally!) possible.
And even with last minute hiccups on our end, he still help us close right on time! We cannot thank him enough and highly highly recommend him!Read MoreRead Less
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