Tom did a great job of helping us through the loan process. Even after the loan was through his department he was very available and kind always willing to help.
Jordan Austell
Jordan Austell
551
Tom, Deniece, and team made our first home buying experience enjoyable. With a new build home, they were the only consistent piece in the process and worked with our builder to make sure the process was moving forward. We highly recommend them!
Carol Paige
Carol Paige
551
I do believe Tom was an integral part of us being successful in our home loan process and the timing in which we needed to get it done. He was always available. He helped to catch things that were not being worked on and removed some delay. He was a pleasure to work with. I plan to contact him again on anything that comes up.
Elizabeth McClain
Elizabeth McClain
551
Tom made purchasing our new home go so smooth! We are so thankful and would recommend Tom and Rocket Mortgage!!
Chris Revelle
Chris Revelle
551
Tom recently arranged for the refinancing of a home and the mortgage of another home for me. Throughout these two processes, he was terrific. he led me through the steps I had to take, was extremely patient and knowledgeable, and communicated everything to me in a very professional manner. I would HIGHLY recommend Tom for any of your mortgage needs - you will not be disappointed.
David Satterwhite
David Satterwhite
551
Tom Appleton at Rocket Mortgage was awesome from start to finish. He knew his stuff at every turn and was available to us at any point, even on weekends, throughout the process. Extremely happy with his work on our loan.
Rana Khan
Rana Khan
551
I recently purchased my first home and Tom was really awesome. He was extremely patient and professional given it was my first time going through the purchasing process. I really appreciated that he understood that I was easier to communicate with via email and was able to adapt to the greatest extent possible. I also just valued having one person that knew where I was in the process and follow up...I recently purchased my first home and Tom was really awesome. He was extremely patient and professional given it was my first time going through the purchasing process. I really appreciated that he understood that I was easier to communicate with via email and was able to adapt to the greatest extent possible. I also just valued having one person that knew where I was in the process and follow up from just that one person instead of 100 different emails from 100 different people. I also love the Rocket Mortgage portal; coupled with Tom, it made my experience seem like a walk in the park to the horror stories I've heard of others who have recently purchased. I would gladly recommend using Rocket Mortgage to any friends and family and especially recommend working with Tom!Read MoreRead Less
Kenny Au
Kenny Au
551
Tom is very responsive with our questions. He was a great help in closing our new loan in quick time.
Lindsey Aikens Hefter
Lindsey Aikens Hefter
551
Tom was an exceptional and very professional resource as we worked through a major move between states, helping us finance the new house while in process of selling the old, thus holding 2 mortgages. In a very tough mortgage market, he was super helpful, comforting and diligent. We deeply appreciated his guidance.
Kathy Haugner
Kathy Haugner
551
When I first heard of Rocket Mortgage I thought it was a gimmick, but knowing that it was who Schwab uses for mortgages, I thought I would give it a try. I was assigned to Tom Appleton and that was my lucky day! My husband, who had passed, took care of all the financial dealings. I was frightened, but Tom took me through the process and was there for me every step of the way! He was awesome, ...When I first heard of Rocket Mortgage I thought it was a gimmick, but knowing that it was who Schwab uses for mortgages, I thought I would give it a try. I was assigned to Tom Appleton and that was my lucky day! My husband, who had passed, took care of all the financial dealings. I was frightened, but Tom took me through the process and was there for me every step of the way! He was awesome, I was approved and have my new condo....just the right size for me! Thanks TomRead MoreRead Less
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