Rocket Pro TPO Reviews

Rocket Pro TPO's Reviews

Tracy Hickman
Jeff made this process very pleasant. He was very accessible and always happy to answer any questions we had. He followed up with us thru the whole process and even checked in on us after closing to make sure we didn't have any questions. I would definitely recommend him to anyone!!
Fernando Trinciante
Thanks to Kayla my load process was as promised. Easy, simple and without complications. She was always available to me, either by phone, text or email. Awesome experience.
Lindsey Aikens Hefter
Tom was an exceptional and very professional resource as we worked through a major move between states, helping us finance the new house while in process of selling the old, thus holding 2 mortgages. In a very tough mortgage market, he was super helpful, comforting and diligent. We deeply appreciated his guidance.
Kathy Haugner
When I first heard of Rocket Mortgage I thought it was a gimmick, but knowing that it was who Schwab uses for mortgages, I thought I would give it a try. I was assigned to Tom Appleton and that was my lucky day! My husband, who had passed, took care of all the financial dealings. I was frightened, but Tom took me through the process and was there for me every step of the way! He was awesome, ...When I first heard of Rocket Mortgage I thought it was a gimmick, but knowing that it was who Schwab uses for mortgages, I thought I would give it a try. I was assigned to Tom Appleton and that was my lucky day! My husband, who had passed, took care of all the financial dealings. I was frightened, but Tom took me through the process and was there for me every step of the way! He was awesome, I was approved and have my new condo....just the right size for me! Thanks TomRead MoreRead Less
William Godfrey II
he was
very helpful, informative and patient. He did his best to make me understand what I

was trying to accomplish. bill godfrey
Rafael Brown
He was very knowledgeable and professional. I would work with him or refer him to any of my friends.
Alfonzo Upshaw
Mike made this experience very simple and pleasant for me and made sure I understand every step of the process. And If I had any questions he was always there to answer them for me.
Gordon Moriguchi
I personally can understand what "customer service" is all about. Dan Welch was a solid positive representative to the Rocket Mortgage team. I really appreciate his capability to answer all of my questions. If he didn't know the answer, he'd do the research and respond in a timely fashion. There was no pressure by him or any of the Rocket Mortgage team. He actually was able to provide me with some...I personally can understand what "customer service" is all about. Dan Welch was a solid positive representative to the Rocket Mortgage team. I really appreciate his capability to answer all of my questions. If he didn't know the answer, he'd do the research and respond in a timely fashion. There was no pressure by him or any of the Rocket Mortgage team. He actually was able to provide me with some much needed reality financial comparisons to ultimately make my decision to refinance. A huge thank you goes out to Dan for all of his guidance and direction. Keep up the good work as Rocket Mortgage's first line of customer service facing and representor. Read MoreRead Less
Philip Tipton
Very friendly and helpful with all our needs.
Denese Lewis
She seen to be very knowledgeable about mortgage,FAH loans and refinancing. She was able to explain what refinancing was and answer my questions and concerns about my particular situation.
She always got back to me in timely fashion as promised.