Rocket Pro TPO Reviews

Rocket Pro TPO's Reviews

Alfonzo Upshaw
Mike made this experience very simple and pleasant for me and made sure I understand every step of the process. And If I had any questions he was always there to answer them for me.
Gordon Moriguchi
I personally can understand what "customer service" is all about. Dan Welch was a solid positive representative to the Rocket Mortgage team. I really appreciate his capability to answer all of my questions. If he didn't know the answer, he'd do the research and respond in a timely fashion. There was no pressure by him or any of the Rocket Mortgage team. He actually was able to provide me with some...I personally can understand what "customer service" is all about. Dan Welch was a solid positive representative to the Rocket Mortgage team. I really appreciate his capability to answer all of my questions. If he didn't know the answer, he'd do the research and respond in a timely fashion. There was no pressure by him or any of the Rocket Mortgage team. He actually was able to provide me with some much needed reality financial comparisons to ultimately make my decision to refinance. A huge thank you goes out to Dan for all of his guidance and direction. Keep up the good work as Rocket Mortgage's first line of customer service facing and representor. Read MoreRead Less
Philip Tipton
Very friendly and helpful with all our needs.
Denese Lewis
She seen to be very knowledgeable about mortgage,FAH loans and refinancing. She was able to explain what refinancing was and answer my questions and concerns about my particular situation.
She always got back to me in timely fashion as promised.
Kathryn Hughes
Ross, was very efficient at selling me on a Rocket Mortgage. He answered all my questions. I appreciated his professional competence. Thanks Ross!
Travis Bilak
I honestly cannot say enough great things about Steve Hindo. I was originally nervous about working with someone over the phone but he made me feel extremely comfortable. There were a lot of moving pieces that all needed to fall into place at the exact moments they did and Steve was there for every moment. When something needed to be done on a Saturday, he was there. When I emailed questions on a ...I honestly cannot say enough great things about Steve Hindo. I was originally nervous about working with someone over the phone but he made me feel extremely comfortable. There were a lot of moving pieces that all needed to fall into place at the exact moments they did and Steve was there for every moment. When something needed to be done on a Saturday, he was there. When I emailed questions on a Sunday just so I wouldn't forget to do it on Monday, he responded. He earned my business from here on out and I will be working with him with future purchases. To be honest, about half way through my buying process, I didn't view him as a broker. I viewed him as a friend.Read MoreRead Less
Larry Lohr
Very knowledgeable, personable and responsive!
Travis Rabideau
Very professional, responsive, took the time to explain everything and lay it out for me. I tried with banks and it was pulling teeth. I called Alex and within a couple of hours he had a plan, and within 2 weeks I was set for my appraisal. He definitely saved me a lot of time, fantastic.
Nancy Torluemke
Chris goes above and beyond from the minute you contact him. His personality is just one of many unique traits. He makes sure at all times you are kept up to date and fully understand. He definitely has a can do attitude.
Michele Wilson Humann
Matthew was awesome to deal with and walked me through everything I needed to do. If I had to do it over again I would ask for Matthew to be the one.