Rocket Pro TPO Reviews

Rocket Pro TPO's Reviews

Virgilla Philpot Sellers
Being 72 years old I have dealt with a boat load of customer service reps, sales staff and other annoying people on the telephone. I have to say after a very long conversation with Sarah O Brien of Rocket Mortgage yesterday, I was brought to a whole new level with sales staff over the telephone. At the very end due to some other short term financial issues, it was mutually decided that this was ...Being 72 years old I have dealt with a boat load of customer service reps, sales staff and other annoying people on the telephone. I have to say after a very long conversation with Sarah O Brien of Rocket Mortgage yesterday, I was brought to a whole new level with sales staff over the telephone. At the very end due to some other short term financial issues, it was mutually decided that this was not the best time for my wife and I to refinance. Prior to arriving at this decision however, Sarah was relentless in making me
feel so comfortable with her personally and her demeanor. We talked about my family, the jobs that my wife and I both retired from, our children, and I was able to know Sarah better as well. I was truly impressed with how Sarah is so into her potential clients as a Mortgage Baker for Rocket Mortgage. Felt like we actually became friends. When the timing is right in 2018, I will return to Rocket Mortgage and personally request Sarah OBrien. Tim Sellrew

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Fritz Gisler
Working with Michael was a great experience. So much so, we invited him to visit if he is ever in our city! Always responsive, an attentive listener, great explainer, and quick to get answers to questions. Sometimes he answered questions we didn't even know we had. If it had not been for Michael and the rest of the Rocket Mortgage team, we probably wouldn't be living in our new home today. Thanks ...Working with Michael was a great experience. So much so, we invited him to visit if he is ever in our city! Always responsive, an attentive listener, great explainer, and quick to get answers to questions. Sometimes he answered questions we didn't even know we had. If it had not been for Michael and the rest of the Rocket Mortgage team, we probably wouldn't be living in our new home today. Thanks for the great work!Read MoreRead Less
Cortez Haynes
she was very courteous, caring and professional
Barbara Fancher Martin
My experience with Brendan Synk and Rocket Mortgage has been an easy transition while refinancing my home. He walked me through each step and followed up. The process has been quick and very clearly explained. I would recommend Brendan to anyone looking for a new loan or looking to refinance their home. It has been a pleasure.
Wendy Copeland
He was very communicative and helpful with my Loan. He was super helpful in explaining how the process works for a nervous first time homebuyer! Very thankful for him!
LeaAnn Van Winkle-Gisler
Michael truly made our dream come true. From the first phone call, he was professional. engaging and so easy to work with on what we thought was an impossible option. We can never thank MIchael enough for all he did to help us acquire our new home. I highly recommend Michael and his team.
Sue Lee
Knowledgeable, personable & professional.
Mary BD
Very professional and was great to work with!
Es Sie
All I can say is of all the representative that I dealt and talked to they are all good...but Fatima Hashim is the best. She is always keep me informed on what's going on with my loan and she is very quick in returning my phone call. She is really an asset to the company. Again she is the best.
Joe Eyster
Kelli was a pleasure to work with. She answered all my questions without hesitation. I would recommend her any day. She definitely made the process easier for me.