Rocket Pro TPO Reviews

Rocket Pro TPO's Reviews

Susan Hataway
Clint was great to work with from the start. He is extremely personable and always answered any questions I had quickly and in detail. The initial preapproval for our mortgage loan was quick and easy. While doing our home shopping, Clint worked well with our realtor and even gave us his cell number to call if we needed him on the weekends. He remained our point man even after we went to the ...Clint was great to work with from the start. He is extremely personable and always answered any questions I had quickly and in detail. The initial preapproval for our mortgage loan was quick and easy. While doing our home shopping, Clint worked well with our realtor and even gave us his cell number to call if we needed him on the weekends. He remained our point man even after we went to the underwriters and stayed available for any questions or concerns we might have. The overall Rocket Mortgage experience was excellent!. Their rates were better than our own bank could give us or the local bank in the city we were house shopping. I liked the ability to scan and upload all the documentation and over all the My Rocket Mortgage site was easy to use. I had read some complaints about having several contacts during the process. I never felt like we were handed off from person to person just that people had a different part of the loan process and Clint stayed always in the picture. The documentation was a lot, but nothing I didn't expect after buying homes in the past and the current concern of making sure buyers are qualified for the loan they want. Unfortunately, we were not able to close on the house we wanted due to some structural concerns and are now renting until we find that perfect home. We will definitely check with Rocket Mortgage and Clint first when we start the house hunt again. Excellent experience and I hope you have the opportunity to work with Clint!Read MoreRead Less
Barbara Robbins
Clint worked with me for over a year while my wife and I searched for our condo. Once we found it, Clint was right there and guided us through the financing. It was easy and painless and I appreciated the time and effort he put into it. I'd recommend Clint to anyone who is buying or refinancing a home. He was great.
Bridgett Deyarmett
I am so thankful to Jeff! He really made this process easy & painless!!! He was very helpful & answered anytime I called! He is truely Awesome at his Job!!! Thanks Jeff!!
Glenn Lewzader Real Estate Professional
Very communicative! Extremely smooth from start to finish.
Leslie Blanco
he was helpful and understanding
Andrew Murray
What a pleasure to deal with this guy! Professional but warm and personable, patient as the day is long, very willing to discuss options at length, go over things til I had a firm understanding(which is not easy) and diligent in all tasks and communications! Blew us away, customer service is ALIVE! Thank you Michael!
Josh Wright Real Estate Professional
Awesome response time when I had a question.
Randy Greenberg
I had already called Rocket Mortgage, when my wife called on the off-chance that we were given the wrong information. After listening carefully, asking all of the right questions, Jeremy called us back a day or so later and said that he thought that he had a plan. He verified our information with the documentation required and submitted our loan application. He got us approved and kept in contact... I had already called Rocket Mortgage, when my wife called on the off-chance that we were given the wrong information. After listening carefully, asking all of the right questions, Jeremy called us back a day or so later and said that he thought that he had a plan. He verified our information with the documentation required and submitted our loan application. He got us approved and kept in contact with us through our closing. Jeremy treated us like people -- friends actually -- and really wanted to help us. I would recommend Jeremy and Rocket Mortgage to everyone! And I was very skeptical at first! I mean Rocket Mortgage? Jeremy and Rocket Mortgage's attention to detail and follow through and efficiency was refreshing. Read MoreRead Less
I think that you do a good job. You need to slow down your process and a little more clear on money details, We understood the cost was ($400.00) plus ($15.00) but we got a small refund and it took longer to close and to many questions. If you would of had to deal with MJ it would of not gone thur.
Brian Stansberry
I found her very helpful. and informative as we went through the process. She had all the answers for any questions I had. She was prompt and responsive to my needs.