Very communicative! Extremely smooth from start to finish.
Leslie Blanco
Leslie Blanco
551
he was helpful and understanding
Andrew Murray
Andrew Murray
551
What a pleasure to deal with this guy! Professional but warm and personable, patient as the day is long, very willing to discuss options at length, go over things til I had a firm understanding(which is not easy) and diligent in all tasks and communications! Blew us away, customer service is ALIVE! Thank you Michael!
Josh Wright
Josh Wright Real Estate Professional
551
Awesome response time when I had a question.
Randy Greenberg
Randy Greenberg
551
I had already called Rocket Mortgage, when my wife called on the off-chance that we were given the wrong information. After listening carefully, asking all of the right questions, Jeremy called us back a day or so later and said that he thought that he had a plan. He verified our information with the documentation required and submitted our loan application. He got us approved and kept in contact... I had already called Rocket Mortgage, when my wife called on the off-chance that we were given the wrong information. After listening carefully, asking all of the right questions, Jeremy called us back a day or so later and said that he thought that he had a plan. He verified our information with the documentation required and submitted our loan application. He got us approved and kept in contact with us through our closing. Jeremy treated us like people -- friends actually -- and really wanted to help us. I would recommend Jeremy and Rocket Mortgage to everyone! And I was very skeptical at first! I mean Rocket Mortgage? Jeremy and Rocket Mortgage's attention to detail and follow through and efficiency was refreshing. Read MoreRead Less
541
I think that you do a good job. You need to slow down your process and a little more clear on money details, We understood the cost was ($400.00) plus ($15.00) but we got a small refund and it took longer to close and to many questions. If you would of had to deal with MJ it would of not gone thur.
Brian Stansberry
Brian Stansberry
551
I found her very helpful. and informative as we went through the process. She had all the answers for any questions I had. She was prompt and responsive to my needs.
Peter Sousa
Peter Sousa
551
Clint was very helpful and professional in every manner for me. I had some last minute changes to my loan and was no trouble at all to change it in time frame of for the closing date.. Thanks Clint and thank you Rocket Mortgage for everything!
Pete S.
Alicia Murphy Lewis
Alicia Murphy Lewis Real Estate Professional
551
Kerrianne was wonderful to work with, she is very hands on and keeps you updated every step of the way. You can tell she loves her work and enjoys working to help you in every way she can. Thank You for such a wonderful experience, My clients and I appreciate you very much.
Susan Wallace
Susan Wallace
551
Cory helped walk us through the refinance process in a way we could understand and in a very timely manner which is more than I can say for Loan Depot when we tried to refinance 1 year ago. We are very please with Cory and with Rocket Mortgage in general. Thanks for the great experience.
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