Rocket Pro TPO Reviews

Rocket Pro TPO's Reviews

Rogelio Barrera
James did a great job and was very thorough throughout the process. On top of that, he was very patient every step of the way and helped me follow through with every pending request. I'm pretty sure I was probably one of his most frustrating clients. Thanks again James.
Lisa Miller
He was very prompt in responding to any of my questions and the process was so fast and easy it was a pleasure working with him he was the best!
Melissa Stevens
Professional, helpful and eager to make things clear.
Morgan Apfel
I'd like to thank James Apfel for making our first home purchase a success! Although he is family, he treated us no differently and at times I felt he was being too professional with us even, haha. But he takes his job and the care of his clients very seriously and that's why we choose to work with him. We heard a lot of horror stories about how the loan process could go, but from start to finish ...I'd like to thank James Apfel for making our first home purchase a success! Although he is family, he treated us no differently and at times I felt he was being too professional with us even, haha. But he takes his job and the care of his clients very seriously and that's why we choose to work with him. We heard a lot of horror stories about how the loan process could go, but from start to finish I would say our experience was more or less painless! James explained the process to us in detail, let us know who would be contacting us and when, and was available ANYTIME we had questions...which was often as we were first time homebuyers. But I never had any doubt in my mind that he would get the job done, and that he did! We are absolutely thrilled with our new home and will 100% be using Rocket Mortgage and James again in the future, as well as referring him to anyone else we know who's about to begin this process. And I should mention, this was all done from his office in Detroit all the way to Dallas where we were purchasing, and is something I loved about using Rocket Mortgage. They're everywhere! No need to look locally, you have find a great banker right over the phone and/or computer. And that right there should get him an extra star! Thank you again James for the great experience. Now we can report back to our friends about all those horror stories and say, "not us." THANK YOU! Read MoreRead Less
Roseanna Lockridge
Available for every question we asked and answered right away or would look into it. Her team notified us when to check our account to keep us in line with our requested closing date.
Olga Travis
Jeremy has been wonderful to work with! He has been so very helpful and has explained everything to me so nothing has been a surprised. Every time I call, he is very patient and has an answer for me right away. This has been the easiest process and the most stress free refinance that I have ever experienced. I would recommend him to my friends any day. He has already spoken with my son and has ...Jeremy has been wonderful to work with! He has been so very helpful and has explained everything to me so nothing has been a surprised. Every time I call, he is very patient and has an answer for me right away. This has been the easiest process and the most stress free refinance that I have ever experienced. I would recommend him to my friends any day. He has already spoken with my son and has been very helpful to him. Thank you Jeremy!!!Read MoreRead Less
Robert Isbell
James was great to work with. Friendly and professional. Highly recommended.
Gillian Redman Real Estate Professional
Super smooth transaction, a joy to work with, my clients had been trying to get pre-approved on a home for a few weeks and it was going nowhere, getting really down on the whole idea, Jeremy stepped in and looked at their figures and thought outside the box of buying a more expensive home, but lower HOA fees to get the debt to income ratio correct, we went under contract that same day, with a ...Super smooth transaction, a joy to work with, my clients had been trying to get pre-approved on a home for a few weeks and it was going nowhere, getting really down on the whole idea, Jeremy stepped in and looked at their figures and thought outside the box of buying a more expensive home, but lower HOA fees to get the debt to income ratio correct, we went under contract that same day, with a closing date 7th April, Jeremy worked full on for these guys and was able to close them on 24th March 2 weeks early with no hassle, even my admin assistant said she wished all lenders communicated like Jeremy and closed deals in this manner. Awesome jobRead MoreRead Less
Frederick Breedon
I hated the idea of having to refinance my home. I dreaded all the paperwork and hassle that I just knew it was going to take. However, my family needed some cash, and a refinance was the answer. Lendingtree.com gave me a few loan company options, and bombardment of emails started. After a HORRIBLE experience trying to get information from LoanDepot.com I was disheartened. Then a friend of mine, ...I hated the idea of having to refinance my home. I dreaded all the paperwork and hassle that I just knew it was going to take. However, my family needed some cash, and a refinance was the answer. Lendingtree.com gave me a few loan company options, and bombardment of emails started. After a HORRIBLE experience trying to get information from LoanDepot.com I was disheartened. Then a friend of mine, who used to be in the mortgage business said good things about his experience refinancing with Rocket Mortgage, so I called. Fortunately I got ahold of Sarah. I knew I would be dealing with a 'sales person' so I wasn't sure what to expect. However, Sarah was amazing. She wasn't just friendly, She was genuinely interested in me, my family, and our needs. We joked around, and small talked like old friends, and she really made helped me have peace about the process. I got a few Good Faith Estimates from multiple lending companies, but my family decided to go with Rocket Mortgage, and a large part of that was because of the service, honestly, and friendliness of Sarah. If you are looking for a loan or refinancing your home, and you are worried about being mistreated, manipulated, or lied to, then call Rocket Mortgage and see if you can work with Sarah O. She's truly amazing.Read MoreRead Less
Judy Sariva-Crothers
You rock David. We are so happy with how fast, Friendly and knowledgeable everyone was. We would definitely recommend you to our family and friends. Thank you so much. Jeff and Judy Crothers Wasilla Alaska