Sherry Urban
Always professional and willing to explain how the refinancing works to get the most bang for your buck!
Rocket Pro TPO's Reviews
LaDonna Reynolds
Excellent communication and kept me up to date on every step of the process. Made sure I was getting the best rate.
Christin Ballard
Knowledgeable and responsive. Definitely contributed in our decision to use Rocket Mortgage/Rocket.
Kerri Travis
So responsive and easy to get a hold of!
Victoria Brian Huff
Alex was amazing to work with, very personable, always available. I was so impressed with both the customer service he gave as well as the terms of the refinance which was a significant savings for my family. I recommended him to my neighbor who was also a veteran and Alex was able to help them as well. Absolute first class!
Jatniel Jimenez
I've had many interactions with many employees of Rocket Mortgage throughout the past 3 years or so, all of them have been exceptional at their position with knowledge, awesome customer service, down to earth common sense, on point feedback and sense of pride when dealing with their clients. I'm still waiting to wake up. Brian just made it impossible to wake up.
Javier Fraguela-Rios
Jeffrey took the time to find options that worked for me and my family. Was transparent throughout the process and worked very hard to get past a few road bumps that came up along the way. He was also kind enough to indulge a lot of my random side discussions that came up through out our calls. Very friendly and professional
Jesse Peters
Bill is a great banker and doing my refi with him was a great experience. Despite the heavy case load he had during this pandemic - and the low interest rates that followed when everyone wanted a refi right away - he still managed to return my calls and emails promptly and calmly explain each step of the process as we went along. In the end I think I got a great deal from Rocket Mortgage. If you do a new mortgage or a refi with Bill you're working with someone who's honest and thorough and who will take care of you.Read MoreRead Less
Michael Shapiro
This was one of the Quickest, Easiest, and Best purchases i have ever had. Bill was fantastic. We spoke a bunch of times, he was very responsive and returned all calls promptly. I have never been so happy to write a review. I am a real customer. I cannot say enough positive comments about Bill or Rocket Mortgage. If you are refinancing I 100% stongly reccomend Q&L and Bill
William Hawkins
Brian gets it done! Nothing beats quick and accurate service. There is no pain in the process.
I highly recommend Him and Rocket Mortgage!
I highly recommend Him and Rocket Mortgage!