Scott Smith
Ned was very helpful and knowledge.
Rocket Pro TPO's Reviews
Carol Furr
Clint McManus was not only professional in dealing with my husband and I in closing on our vacation/retirement home but he made us feel comfortable working with him. It felt like we were working with an old acquaintance. Clint calmed any fears I had of doing everything via long distances and via methods I had never used. My recent purchase of an iPhone certainly paid off in taking pictures of everything and sending or posting to my Rocket Mortgage page that we could both see. Clint knew how to walk me throughout the entire process until he turned us over to the next folks in the loan process. However, he made certain that we knew we could call on him any time. We really appreciated that about Clint. I believe he is a very fine gentleman and family man. Thanks Clint for all you did for us. Carol FurrRead MoreRead Less
Magdalena Belej
I was looking on line for refinancing my loan and and Matthew called me himself.At first I was suspicious,
I am old lady and always thinking about scams.I think I have given Mathew hard time,but he patiently explained all I needed to know.I have received very good deal.All transition from my old loan went smoothly and I am very happy with the outcome.
I am old lady and always thinking about scams.I think I have given Mathew hard time,but he patiently explained all I needed to know.I have received very good deal.All transition from my old loan went smoothly and I am very happy with the outcome.
Bob Cuddeback
Very professional and helpful.!
Janice Wirsing
Matthew French gave me extra attention and care to guide me in overcoming my memory impairment throughout the process. He helped me understand and comply with every requirement timely, and even guided me in changing the title to reflect the recent loss of my life partner, and terminate our joint tenancy. He also made special accommodations for my computer challenges which eventually required software repair for one, and equipment replacement for the other. And finally, a need arose after closing that he researched for me. His commitment to client service is outstanding, and I am grateful for all he has done to help me.Read MoreRead Less
Earnest Amanda Gillespie
I couldn't have had a better experience. Steve was almost always available to take my call or answer my emails. If he wasn't available he would return the call very shortly. We had a two hour time difference and I was workingoing 3rd shift so my schedule was really limited to be available, he adjusted his time and would take my calls when I had the time. Excellent customer service!!!!!
Tracy Madere
Alanna was very helpful and made our loan process quick and painless. She has excellent knowledge on the process. We really appreciated her expertise.
Christie Cannon
Jeremy was awesome to work with! He treated me like a friend and not just a number. I refinanced with another bank years ago and the process was long and painful. Jeremy made it real easy and was able to get my loan handled in about a month from start to finish. I would highly recommend him to anyone looking to finance their new home or refinance their current residence.
Darryl Sigman
Keith was very helpful in assisting with my application. Felt lucky to have him start the porcess.
Ethan Myers
Clint was a great help with my entire loan experience, he was able to answer all of my questions and contacted me frequently just to check up on me and see if i had any issues or questions. Great help and experience