A Realtor’s Dream to work with. Great communication, always on top of everything, resolved issues like a breeze, followed up all the time with me to see if everything was going ok. I can’t wait to work with her again and share her contact information with my Realtor friends!
William Simon
William Simon
551
Process was quick, professional and totally satisfactory highly recommended and I plan to use again in the future.
Joe Blowers
Joe Blowers
551
Very helpfull and knowledgeable
Daniel Burns
Daniel Burns
551
Jeffrey was very responsive and helpful, in every aspect of the refinancing experience. The transition was extremely seamless, and he was very helpful with all my questions.
Mary Martel
Mary Martel
551
Miriam was so great! She was always informative, professional, and quick with her responses. Miriam took time and truly made it a quality experience for both myself and more importantly my client! Thank you for your hard work Miriam!
Amanda Miller
Amanda Miller
551
Great follow up. James was incredibly responsive and we appreciate his help.
Cheryl Anderson
Cheryl Anderson
551
Jeffrey is friendly. listens well, open, straightforward and professional. Def 5 stars!!!
George Anderson
George Anderson
551
the professionalism and follow through was phenomenal from Jeffrey. It was his attention to detail that really sold us on Rocket Mortgage as our home mortgage company.
John Bliss
John Bliss
541
All good...except:
For eleven days leading up to Nov 7, 2019, I was periodically asking, "Is the process moving forward normally?" And each time was told, "Yes." But that was incorrect. In actuality, Rocket Mortgage was holding on a replacement cost report or updated declaration page but had not informed me about it. Eliminating this unnecessary eleven day wait would have reduced my days-to-close ...All good...except:
For eleven days leading up to Nov 7, 2019, I was periodically asking, "Is the process moving forward normally?" And each time was told, "Yes." But that was incorrect. In actuality, Rocket Mortgage was holding on a replacement cost report or updated declaration page but had not informed me about it. Eliminating this unnecessary eleven day wait would have reduced my days-to-close by a full 20%.Read MoreRead Less
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