Rocket Pro TPO Reviews

Rocket Pro TPO's Reviews

Rebecca Ray
It was a pleasure to work with Geoff on my Rocket Mortgage. He was always professional and followed up with me to keep me updated on the whole loan process. From start to finish, the process was seamless. His response time was unparalleled in this industry. Customer service seems to be in short supply these days but Geoff was fantastic to work with. I'll be certain to refer my friends and family ...It was a pleasure to work with Geoff on my Rocket Mortgage. He was always professional and followed up with me to keep me updated on the whole loan process. From start to finish, the process was seamless. His response time was unparalleled in this industry. Customer service seems to be in short supply these days but Geoff was fantastic to work with. I'll be certain to refer my friends and family to Rocket Mortgage. It was a very positive experience - something I wasn't expecting. Thank you!Read MoreRead Less
Esther Chen
As first-time buyers, we cannot say how thankful we are to have the opportunity to work with Steve!

Steve is knowledgeable, patient, very thoughtful and experienced.
He was there every step of the way for us, answered all of our questions professionally and with a high level of attention.
No matter if it's Saturday at 11PM or Monday at 7AM, he always answers all of our Emails and messages
within ...As first-time buyers, we cannot say how thankful we are to have the opportunity to work with Steve!

Steve is knowledgeable, patient, very thoughtful and experienced.
He was there every step of the way for us, answered all of our questions professionally and with a high level of attention.
No matter if it's Saturday at 11PM or Monday at 7AM, he always answers all of our Emails and messages
within hours (if not minutes!).
Our application was a little bit more complex, he explained everything to us in detail, made very knowledgable
recommendations and of course, help us with getting the best rate (literally!) possible.

And even with last minute hiccups on our end, he still help us close right on time!
We cannot thank him enough and highly highly recommend him!Read MoreRead Less
Ben Thomas
Had only one contact with Cory it was brief and pleasant
Andrew Austin
Thank you again for your help with my loan. You are very professional, personable and your explanations are down to earth so I could understand. I was nervous about going through the process of refinancing my home, but it’s been on my mind the last year. After speaking to Farah she saw my issues at 5.7% interest. Farah was able to help me with my questions, while explaining in simple English ...Thank you again for your help with my loan. You are very professional, personable and your explanations are down to earth so I could understand. I was nervous about going through the process of refinancing my home, but it’s been on my mind the last year. After speaking to Farah she saw my issues at 5.7% interest. Farah was able to help me with my questions, while explaining in simple English for me to follow along. Farah and her team kept me posted on what was going on during the whole process and gave me a heads up on what to expect. Their communication was superb! Farah and her team in the end saved me close to 95 thousand dollars with my new loan through Rocket Mortgage! Thank you for all your hard work and helping my family prepare for the future!!!!Read MoreRead Less
Nicole Karvelas Grzyb
Bob was very helpful. He did a great job with the follow up and stuck with me for a long time until we found the house and was ready for mortgage. He set us up with a great mortgage with an affordable down payment so that we could have the house of our dreams. He did whatever he could to help us and make it the most affordable. I would recommend Bob to all my friends and family!
Paul D Barley
Enjoyed wotking with James. Great job. Thanks
Meredith Nichols
We delayed our pursuit of a mortgage refinance because we just weren't up for the hassle, but when the rates at Rocket Mortgage dropped so low, we had to inquire. We were immediately contacted by Kelli who, from our first conversation, made this the most stress-free mortgage process we've ever experienced. Kelli's upbeat personality combined with her professional "we got this" approach combined ...We delayed our pursuit of a mortgage refinance because we just weren't up for the hassle, but when the rates at Rocket Mortgage dropped so low, we had to inquire. We were immediately contacted by Kelli who, from our first conversation, made this the most stress-free mortgage process we've ever experienced. Kelli's upbeat personality combined with her professional "we got this" approach combined with Rocket Mortgage's online tools actually made the process kinda fun (yes...a FUN refi process!) and the turn-around time from inquiry to closing was super quick! We're customers for life!Read MoreRead Less
Joe Leonard
Overall this was a great experience. Alex and all Rocket Mortgage associates that helped us in the process were a pleasure to work with. Not once did we feel pressure during the process and they answered any and all questions very promptly. I would definitely do business again with Alex.
Paul Massidas
Nicholas has been an absolute pleasure to work with throughout this process. He has kept us updated every step of the way. He is a true professional!!
Kimberly Bartlett
I'm in the very early stages of looking into homeownership. Bob understood that I was not yet ready to secure a mortgage, but was still extremely pleasant, helpful and informative. He gave me great information and guidance on the necessary steps to take once I am ready. I look forward to working with him again when the time is right for my husband and I to find a home.