Rocket Pro TPO Reviews

Rocket Pro TPO's Reviews

Debra Ashby
I just began to work with Michael. Besides being a good listener, he is personable and professional. He talks through your points with you and offer sounds advice. He is patient and knows his products and understands that not every situation is the same. I look forward with working with him to a successful conclusion to my requested financing.
David
Peggy Nakamoto
Keith was professional during the entire refinance process. He was available to answer questions either via phone or email. I felt confident that he had my best interest at heart. Thanks Keith
Sherry Baker
Kurt is the best!!! I can't put into words how amazing he is. Thanks Kurt for making my experience with Rocket Mortgage my first but definitely will not be my last :) Don't ever change how you treat your customers.....you make us feel like we are part of your family!
Mike D'Onofrio
I am a CPA and have assisted many clients with obtaining mortgages on their houses whether it be for an original mortgage or a refinance. In just about every case, the mortgage process is brutally cumbersome - totally disorganized, inefficient and lengthy with the processor asking for the same exact documentation multiple times. So, needless to say, I was very careful in selecting a mortgage ...I am a CPA and have assisted many clients with obtaining mortgages on their houses whether it be for an original mortgage or a refinance. In just about every case, the mortgage process is brutally cumbersome - totally disorganized, inefficient and lengthy with the processor asking for the same exact documentation multiple times. So, needless to say, I was very careful in selecting a mortgage company for myself. Based on past experiences with my clients, I knew which lenders to avoid. I, of course, saw the Rocket Mortgage commercials and read some good reviews so I decided to move forward. I initiated the process online. Kelli contacted me immediately. After speaking with her for a few minutes, I knew I had made the right decision. I had a ton of questions, all of which she answered to my satisfaction. She provided a wealth of information, but never pressured me. I could sense she was totally focused on customer satisfaction. She remained that way for the entire process and she was always an email or phone call away when I had a question. The online Rocket Mortgage interface is also fantastic and made everything quick and easy. But, Kelli is the one who drove the entire process and she was simply amazing. I highly recommend Kelli to anyone in need of a mortgage. She's "Engineered to Amaze" and I was amazed out how simple she made the process. Thank you Kelli!Read MoreRead Less
Hongyi Shen
Bob is a very professional mortgage lender and pretty helpful to solve any mortgage concerns that the borrower may have. He is very nice throughout the whole application process.
Terry Dobratz
Totally professional and classy with a wealth of knowledge. Working with her totally reinforce that their are still competent people in the banking industry that still care about people. She even has a sense of humor, she's totally the best.
Chad LaVallie
Tom was awesome throughout the process! Everything is explained, no surprises, very competitive rates etc... Would highlight recommend. The overall process at Rocket Mortgage is top notch!
Jose Corvacho
I'm a senior and retired for a few years now.Through my life I had purchase and refinance several properties.I found that Brian is the best mortgage Banker I ever had, ditto his team members. The whole process was quick and smooth.. I highly recommended Brian, his team and Rocket Mortgage-loans Co. to anybody in need of this important financial decision in life.
Kris Gregoire
Very courteous and informative.
Andy Quackenbush
Just closed on our house. Lisa and Dominique were great to deal with and did a wonderful job of making the whole process easy, smooth and stress free. I am a huge fan of Rocket Mortgage and would wholeheartedly recommend Lisa as a mortgage professional. This isn't the first home we've purchased but it was, by far, the best experience.