Rocket Pro TPO Reviews

Rocket Pro TPO's Reviews

Brandon Allen
It was truly a pleasure working with Jeff from start to finish. He was always available to answer my questions and concerns and did so in a very professional and timely manner. It was great working with someone so knowledgeable and customer-focused. Thanks again to the Rocket Mortgage team for the wonderful experience.
Karen Standke
Scott was very helpful in helping us to secure the refinance on our house. He made some suggestions that at first I wasn't in favor of, but then explained why it was in our best interest to follow his suggestions. Guess what he was right! He was very professional but not in a stuffy way and always would answer our questions quickly. I would use him again no hesitation.
Mahmoud Harb
Thank you, thank you, thank you
I can not thank you enough for what you did for me and my family. The whole process was wonderful and Mike I wouldn't have wanted to work with anyone else but you. You took my goals and made them your goals and exceeded my expectations. Rocket Mortgage truly found a gem in you. I will be forever grateful.
Kirk Hartin
Thomas was very helpful and kept me informed throughout the loan process.
Kathleen Prappas
Amazing service from beginning to end. Thorough and incredibly helpful and informative. Highly recommend Lisa and will use her again when needed.
Rodney Smith
You were very good and Pleasant to work with enjoyed working with you it went as fast and easy as you said it would you answered all my questions and then some I hope I don't have to do this again but if I do I definitely will be calling you thank you again for what you did for us
Tana Lawrence
Alanna was the consumate professional throughout our entire loan process. She made everything easy to understand and made sure that everyone was on the same page at all times. She always promptly returned our phone calls and email inquiries. Having been responsible for hiring at a major organization, I wish all of my employees were at her professional level.
Gina Bowlin
Clint has been FABULOUS to work with. All throughout my loan process thus far, he has been very supportive and responsive to all of our needs and questions. I love the convenience of the online processes, and in the fast-paced business world that I work in, this is a necessity for me! Clint's response time is very rapid to any emails I send and any documents I upload to the Rocket Mortgage web...Clint has been FABULOUS to work with. All throughout my loan process thus far, he has been very supportive and responsive to all of our needs and questions. I love the convenience of the online processes, and in the fast-paced business world that I work in, this is a necessity for me! Clint's response time is very rapid to any emails I send and any documents I upload to the Rocket Mortgage web site. More than once, we've had calls at odd hours (weeknight at 8:00 p.m. and Saturday at 1:00 p.m.). I feel like he has really gone above and beyond on my behalf, and it's been a pleasure to work with him. I highly recommend Clint for your mortgage needs! Read MoreRead Less
Michael Osazuwa
I've always thought of the mortgage process as an endless loop of paperwork. But Rocket Mortgage has simplifed the process. Alana was extremely helpful, patient, courteous, and efficient. She keep me up to the minute on all the process as it was going on. When she calls and sometimes I forgot that I'm talking to my mortgage team, not a friend. She is a joy to work with. I highly recomment ...I've always thought of the mortgage process as an endless loop of paperwork. But Rocket Mortgage has simplifed the process. Alana was extremely helpful, patient, courteous, and efficient. She keep me up to the minute on all the process as it was going on. When she calls and sometimes I forgot that I'm talking to my mortgage team, not a friend. She is a joy to work with. I highly recomment Alanna with Rocket Mortgage to anyone. You will be highly impressed. Alanna, you are a plesant surprise.
Michael O.Read MoreRead Less
Sue Begeman
Scott was awesome! He was very knowledgeable and helped through the entire process. Scott always responded immediately to my questions and if he did not have an answer, he would find out and get back to me quickly. I never felt as if I was left hanging. I would recommend Scott to all of my friends.
I am retiring soon and and will use Scott again when I start looking to purchase another home.