Rocket Pro TPO Reviews

Rocket Pro TPO's Reviews

Suzanne Davis
Bob is an outstanding member of the Rocket Mortgage Team. He works hard for the company but puts the customer first which is greatly appreciated! When the rest of the organization was falling short, Bob retained us as customers with his follow up and customer focus. He even worked outside of his area of responsibility to meet our needs. Thank you, Bob!
Mary Beth Bomgardner Day
Sarah was right on top of everything and beyond pleasant! I would absolutely conduct another transaction with her.
Brasco Rasco
First let me say I am no rookie to the REFI MORG world... I have owned 3 properties past 20 years and have REFI with about 5 different brokers/morg comp past 15 years(plus i have reviewed 20-30 refi/morg companies)... Because i incurred some large debt after the birth of a child I was forced into REFI my personal home 2016... Again i am shopper by nature so i started to inquire to ...First let me say I am no rookie to the REFI MORG world... I have owned 3 properties past 20 years and have REFI with about 5 different brokers/morg comp past 15 years(plus i have reviewed 20-30 refi/morg companies)... Because i incurred some large debt after the birth of a child I was forced into REFI my personal home 2016... Again i am shopper by nature so i started to inquire to banks/brokers that made sense FIRST like my personal bank, credit union, & current bank which held my morg. I got pretty knew deep and thought i was just as smart as the lender i had selected.. At this point i was almost commited, then a friend advised me to check with Rocket Mortgage.. This is where I met my loan counselor Cory!.. He first was a listener and had much patience dealing with me, then he took control and laid out the BEST plan for me.. Of coarse I am not one to just assume, but everything he said was verified.. To my surprised the company I almost went with(name withheld) actually was leading me down the wrong path.. Plus with the help of some people my wife knew confirmed - Cory's advise, and what he had to offer was best deal.. he did not haggle that was the key.. he laid it out and made it work.. Most importantly he listen to my concerns which most likely slow us down.. He even went above and beyond to ensure no games were played with the home insurance(sometimes insurance companies try to raise you dwelling cost)..

In the end i am extremely happy with CORY's service.. I am sure he will be promoted before i get a chance to use him again, but i got his email!:o)

Thank you CORY!
Don- Miami, FL Read MoreRead Less
Jeff York
Great guy. I had the privilege of working with him two different times and nothing but the best of service.
Coleen Smith
Christopher was great. He saw to all my needs and made everything go smooth. I an very happy with him
Christopher William
We're first time home buyers Micheal walked us through every step. He was available for all questions and was as super positive person in every instance. I would highly recommend Micheal for all your home finance needs! He is top notch, knowledgeable in all instances when we needed information.
Rena Beeten
My husband and I are closing on our first house together in 5 days and we couldn't be any happier with Bob's assistance. He was very knowledgeable and patient when I needed items to be reviewed again. We would recommend Bob to anyone looking for a mortgage.
Keith Boyer
Bob V A was great throughout the entire process! At first my desire was to deal with a local broker in fear that a larger company would be all 'business' but after we the first phone call I did not feel that with Bob. It was like dealing with a friend in the business. My wife and I couldn't be happier with his performance. Our situation was a bit unique in that my living causes me to travel ...Bob V A was great throughout the entire process! At first my desire was to deal with a local broker in fear that a larger company would be all 'business' but after we the first phone call I did not feel that with Bob. It was like dealing with a friend in the business. My wife and I couldn't be happier with his performance. Our situation was a bit unique in that my living causes me to travel for extensive periods of time and often "off the grid" so to speak, as in I am my always near a phone or Internet. He clearly and respectfully explained the entire process to my wife every step of the way and was very accommodating to my schedule and lack of access to technology. Would gladly recommend him to our friends. Read MoreRead Less
Pattie Qualls
Lisa made our transition from renting to owning awesome. She wasn't just helpful during office hours she worked hard with my family even on weekends I thank you so much for the help and I feel so much at home talking to her also. Thank you so much!!!!
Deena Wilson
Meagan was outstanding and was professional and gave great customer service!