Rocket Pro TPO Reviews

Rocket Pro TPO's Reviews

Kenneth Fulton
Fantastic work by Tom. He has helped me twice with my HELOC. Each occasion he gave me a clear understanding to any question I had. He delivered thorough information about the processing status. I would recommend Tom to anyone looking for a HELOC or refinancing.
Randy Dotson
Great service would recommend him to any one easiest mortgage I ever did
George Ingersoll
Kody was very helpful and easy to work with. When she passed on to our client care specialist, I could tell she had gone over our information with her. Kody and the whole team we worked with made the process very easy.
Janice LaMusga
Alex was very easy,personable,honest and answered all our questions. Was very informative. Made the loan process so easy!
Quinchon Greene
He was a great help with the long housing process.
Feroz Korimbocus
My wife and I did our HELOC with Tom. To simply put, he was excellent. I was always looped in during the process and he would check in constantly to ensure full transparency. He has earned a customer for life with us.
Jessica Huddleston
Cory was very helpful with both my refinances, and was available when needed. Great response time either by phone or email.
Terry Miller-Ornelas
Kayla was great! She kept in contact with me the entire time the loan was processing. I was very happy with the loan dealing with Kayla.
Joanna Immel
My husband and I decided to go with Rocket Mortgage when going through a relocation, so we were set up with James. The whole process went very smoothly when getting our pre-approval. We ended up looking for houses for nearly six months and James was very tenacious, checking in every two weeks. At times, I have to admit, I found it annoying (not in a bad way, though) mostly because it was a ...My husband and I decided to go with Rocket Mortgage when going through a relocation, so we were set up with James. The whole process went very smoothly when getting our pre-approval. We ended up looking for houses for nearly six months and James was very tenacious, checking in every two weeks. At times, I have to admit, I found it annoying (not in a bad way, though) mostly because it was a reminder that, yes, we had not found a house yet. I did appreciate knowing that he had not forgotten about us. When we made offers on houses (we made offers on three houses before our offer was accepted on the fourth house), he was always available for any questions or concerns or, if he was not available, one of his associates got back to us very quickly. I would leave a message for him and he was back to me within the hour, which was great! Even when we ran into some hiccups when the house did not appraise for the agreed upon purchase price, he was very helpful throughout the process and we were able to come to an agreement with the seller. All in all, we are very pleased with James and with Rocket Mortgage. Thanks!Read MoreRead Less
Heather Yartymyk
Immediate responses to our questions. Thorough instructions and guidance throughout refinance process!