Alex was very easy,personable,honest and answered all our questions. Was very informative. Made the loan process so easy!
Quinchon Greene
Quinchon Greene
551
He was a great help with the long housing process.
Feroz Korimbocus
Feroz Korimbocus
551
My wife and I did our HELOC with Tom. To simply put, he was excellent. I was always looped in during the process and he would check in constantly to ensure full transparency. He has earned a customer for life with us.
Jessica Huddleston
Jessica Huddleston
551
Cory was very helpful with both my refinances, and was available when needed. Great response time either by phone or email.
Terry Miller-Ornelas
Terry Miller-Ornelas
551
Kayla was great! She kept in contact with me the entire time the loan was processing. I was very happy with the loan dealing with Kayla.
Joanna Immel
Joanna Immel
551
My husband and I decided to go with Rocket Mortgage when going through a relocation, so we were set up with James. The whole process went very smoothly when getting our pre-approval. We ended up looking for houses for nearly six months and James was very tenacious, checking in every two weeks. At times, I have to admit, I found it annoying (not in a bad way, though) mostly because it was a ...My husband and I decided to go with Rocket Mortgage when going through a relocation, so we were set up with James. The whole process went very smoothly when getting our pre-approval. We ended up looking for houses for nearly six months and James was very tenacious, checking in every two weeks. At times, I have to admit, I found it annoying (not in a bad way, though) mostly because it was a reminder that, yes, we had not found a house yet. I did appreciate knowing that he had not forgotten about us. When we made offers on houses (we made offers on three houses before our offer was accepted on the fourth house), he was always available for any questions or concerns or, if he was not available, one of his associates got back to us very quickly. I would leave a message for him and he was back to me within the hour, which was great! Even when we ran into some hiccups when the house did not appraise for the agreed upon purchase price, he was very helpful throughout the process and we were able to come to an agreement with the seller. All in all, we are very pleased with James and with Rocket Mortgage. Thanks!Read MoreRead Less
Heather Yartymyk
Heather Yartymyk
551
Immediate responses to our questions. Thorough instructions and guidance throughout refinance process!
Charles Weber
Charles Weber
551
Cory has always been there for me. Any questions I need answered he is right on it. I couldn't ask for a better representive.
Patricia Jaurequi
Patricia Jaurequi
551
Cory made us feel like we were his only customers.
Scott Holman
Scott Holman
551
Chris was absolutely the best! He's a great communicator and makes things happen. I could not have been more pleased with the engagement and customer service we received from Chris
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