Keri was knowledgeable, attentive and very thorough during the whole process. It was an absolute pleasure working with her. She is highly recommended!
Shannon Jaraba
Shannon Jaraba
551
Really great customer service, and easy to use online format that eliminated the typical mass of paperwork. Chris was great to work with, responded quickly to every email and was very helpful and nice. After having a mortgage with Chase for years and dealing with their inability to take care of very small issues without layers of bureaucracy, I decided to refi with Rocket Mortgage and so glad I...Really great customer service, and easy to use online format that eliminated the typical mass of paperwork. Chris was great to work with, responded quickly to every email and was very helpful and nice. After having a mortgage with Chase for years and dealing with their inability to take care of very small issues without layers of bureaucracy, I decided to refi with Rocket Mortgage and so glad I did. Makes me wish I had done it sooner. Chris very quickly answered my questions, and Rocket Mortgage offered the specific service I wanted, bi monthly auto pay, that Chase had discontinued. I'd do it again and recommend them to anyone.Read MoreRead Less
Scott Reedy
Scott Reedy
551
Kelli was quick to answer all questions and give advice needed to complete the proce
Ann O'Connell
Ann O'Connell
551
Jeff was very helpful to me. He really guided me through the initial paperwork and documents. He was very patient and knowledgeable. I recommend Jeff highly. Thank you Jeff.
JoLynn Clark
JoLynn Clark
551
Ali was patient and knowledgeable. He walked us through the entire process from start to finish.
Melinda Guice
Melinda Guice
551
Brian was great to work with. Worked diligently and in a timely manner to find us the right loan, and kept on track with us throughout to keep things moving along smoothly every step of the way. Was easy to get in touch with by phone or email at all times. Would highly recommend him.
Barb Kinsey
Barb Kinsey
551
Wonderful, patient, accurate and expedient. It was a true pleasure working with Denis to meet our closing date.
Lisa Moore
Lisa Moore
551
Matthew Howdyshell from Rocket Mortgage was very easy to work with. He is very knowledgeable and explained everything in a manner that was easy for me to understand. The first time we spoke, I was only about 9 months out of a bankruptcy and he wasn't able to help me at that time. He called me back 3 months later and was able to get me into a low interest FHA loan. He provide all the ...Matthew Howdyshell from Rocket Mortgage was very easy to work with. He is very knowledgeable and explained everything in a manner that was easy for me to understand. The first time we spoke, I was only about 9 months out of a bankruptcy and he wasn't able to help me at that time. He called me back 3 months later and was able to get me into a low interest FHA loan. He provide all the information I needed to get the loan started and finished in a very short time. The whole process from application to closing took about 3 weeks. When I need another mortgage, I will definitely call Matthew for help.Read MoreRead Less
Marcus Manning
Marcus Manning
551
Very Professional in all manners of business to getting me thru the process of refi on my home.
Brent Lende
Brent Lende
551
James was very helpful throughout the entire process.. this was my first home buying experience, and James helped me not only understand everything clearly, but also helped me close on my house within 5 weeks. Awesome to work with!
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