Rocket Pro Support Team Reviews

Rocket Pro Support Team's Reviews

Mike Warner
We had to payoff an existing mortgage for a house we rent to others and start a new mortgage on our primary residence. Not only did we payoff one loan and start a new loan but we also paid off a second mortgage and a student loan. Justin helped us through this maze of financing and we completed the loan process quickly. Thanks so much Justin!!!
Karen Brazina
Thank you for a job well done. You made our experience a fast and stress free one.
Geoffrey August
Awesome guy to work with. He would always be available for you. Even when he was on vacation.
Brandon Moser
If your reading this, it's because Sylvia Pabst is your Mortgage Banket. Let me tell you, as someone who has worked in the customer service industry, you would be hard pressed to have a better experiance than one with Sylvia. When I say shes always there for you. I truly mean it. Early mornings, late evenings and anytime on the weekend, she has always returned our call when we had questions in a ...If your reading this, it's because Sylvia Pabst is your Mortgage Banket. Let me tell you, as someone who has worked in the customer service industry, you would be hard pressed to have a better experiance than one with Sylvia. When I say shes always there for you. I truly mean it. Early mornings, late evenings and anytime on the weekend, she has always returned our call when we had questions in a timely manner. She really seems to love helping folks get into a new home. When she found out about my wife's father being admitted to the ICU, she called , and made sure we knew she was thinking of us, and offered prayers for his recovery. Our phone conversations would routinely have non-business related friendly banter that, to some might seem meaningless. However, when she remembers your anniversary and calls with nothing more than to wish you and your wife a happy anniversary, you know you have someone who truly cares. My only regret, is not being able to meet her face to face, and tell her in person how she single handedly eased our fears and calmed our nerves. In around 30 days, we will be closing on the perfect house for our soon to be, family of three.Read MoreRead Less
Carolyn Miller
Mitchell kept on top of things and he is very nice. Knows his job well. Thank you!!
Pamela Murray
I truly enjoyed working with Jairo. He was very helpful and always available to me during the entire process. I would be glad to recommend him to my friends and family.
Jennifer Skeivik
Justin made the process very easy from start to finish.
Patty Murphy
When I contacted Rocket Mortgage in regards to a refi I had spoken to Jeremy. Jeremy took the time to listen to my concerns and put me at ease with the process. He checked back from time to time with me to ensure Rocket Mortgage was on the correct path with my choice. Jeremy was professional and concerned I was receiving the best Rocket Mortgage had to offer me.
Bob Villani
Justin was knowledgeable and professional on every one of the several times we spoke. He followed up daily ensuring that we stayed on top of our requirements. He explained the process perfectly. Because of his guidance, we were able to go through the process without speaking to another agent. We were able to close in less than 30 days which Justin had a lot to do with. Very satisfied with this ...Justin was knowledgeable and professional on every one of the several times we spoke. He followed up daily ensuring that we stayed on top of our requirements. He explained the process perfectly. Because of his guidance, we were able to go through the process without speaking to another agent. We were able to close in less than 30 days which Justin had a lot to do with. Very satisfied with this experience.Read MoreRead Less
Gloria Graham
Justin listened, stayed in touch on a timely manner and was there every step of the way. A true professional at his craft and a true asset to this company. thanks Justin